Customer reviews for Google Pixel 4

4/5

47 verified reviews in the last 6 months.

  • 100%
  • 61%
  • 21%
  • 9%
  • 9%

  • C

    Corey S.

    4/5

    Reviewed in United States on August 18, 2022

    The device is in really good condition. Disappointed in the battery life. Bought a phone in good refurbished condition old and does not get a full days charge in.
    Google Pixel 4

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging and cleanliness

    Shipping

     

    Purchased on the August 7, 2022


  • M

    Mich E.

    5/5

    Reviewed in United States on August 4, 2022

    Amazing customer service! Generated a special invoice for me over a year after purchase when I needed a more detailed invoice in order for the receipt to be considered a valid proof of purchase by Google Support.
    Google Pixel 4

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging and cleanliness

    Shipping

     

    Purchased on the June 10, 2021


  • M

    Miguel R.

    4/5

    Reviewed in United States on December 16, 2022

    The phone is great, good quality. I'm pretty displeased because the charger cable seemed to be from a very poor quality and it never worked. On my last BackMarket purchase, a macbook air, they didn't ship me any charger at all and, although I received some money as a reimbursement, buying myself a charger costed more. Since this is the second time I get trouble with the charger of the main product, I'm not happy at all with this recurring issue.
    Google Pixel 4

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging and cleanliness

    Shipping

     

    Purchased on the November 4, 2022


  • Z

    Zebulun L.

    4.9/5

    Reviewed in United States on July 29, 2022

    Love the value. The phone arrived quick and in good shape. The one year warranty on products is great. I had pixel 3 that wasn't working properly and I got a refund. Used phones are well used, so having a good warranty is greatly. Also the companies are great work with and are quick to respond to you.
    Google Pixel 4 Verizon

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging and cleanliness

    Shipping

     

    Purchased on the July 13, 2022


  • K

    Katie D.

    5/5

    Reviewed in United States on September 8, 2022

    Arrived with the screen protector still on, as if brand new. The charger was solid, also wrapped if brand new. It was dead upon arrival, but charged up fast. Be aware it does not come with the transfer adaptor, so data transfer needs to be done via bluetooth, but a very good phone for the cost.
    Google Pixel 4

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging and cleanliness

    Shipping

     

    Purchased on the August 31, 2022


  • J

    Jacob H.

    4.5/5

    Reviewed in United States on December 22, 2022

    Ordered this phone in "excellent" condition and it came just as that in about 3 . I ordered it unlocked popped in my sim card and it works great. Had it for a couple weeks and no issues so far. My only complaint is they sent me an iPhone cord 🤷
    Google Pixel 4

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging and cleanliness

    Shipping

     

    Purchased on the December 4, 2022


  • S

    Suzanne W.

    4.6/5

    Reviewed in United States on September 9, 2022

    This is a great phone. I purchased my first Pixel 4 2 months ago after dropping my previous Pixel in water. I decided to get the protection plan and then dropped the Pixel 4 and cracked the screen! I had my new phone is 3 days, sent my old phone in and had my refund within hours of dropping it off at the UPS Store. Both phones were in mint condition and work great!
    Google Pixel 4

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging and cleanliness

    Shipping

     

    Purchased on the August 24, 2022


  • J

    Jennifer G.

    3/5

    Reviewed in United States on September 10, 2022

    This is my first time buying from Back Market and I was ready to love the company; I fully support reducing e-waste and buying refurbished items. However, the phone I received does not function properly. It turns itself off after about 10 seconds of being idle. Or sometimes it cycles, restarting itself over and over. I'm disappointed. While I would be willing to give it another try (maybe I just got unlucky?) and request a replacement, I'll have to simply request a refund because I live in Hawaii, and Back Market does not ship to Hawaii. I had to have my order shipped to someone in CA who was coming to Hawaii, but that won't work for a replacement. I'd need to have it shipped to Hawaii, and since that's not an option, this will remain my one attempt at using Back Market.
    Google Pixel 4

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging and cleanliness

    Shipping

     

    Purchased on the September 5, 2022


  • S

    Samantha B.

    4.9/5

    Reviewed in United States on October 10, 2022

    The phone I received was in excellent condition (as I had requested), and it had a great price. The delivery arrived on time, and everything about the experience has been easy and pleasant.
    Google Pixel 4

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging and cleanliness

    Shipping

     

    Purchased on the September 23, 2022


  • O

    Oliver D.

    4.6/5

    Reviewed in United States on October 11, 2022

    Delivery was super fast, however I notice the glass on the back of the phone was not secure. I managed to repair it myself. Overall my new Pixel 4 has been phenomenal.
    Google Pixel 4

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging and cleanliness

    Shipping

     

    Purchased on the February 24, 2022