Customer reviews for Refurbished iPhone 13

I've been buying from BackMarket since 2022 and since that time I've bought phones, watches, and desktop computers all with mostly positive results. I say mostly positive because I once received a phone that through no fault of my own ended up shitting the bed. I never complained or did anything about it because I simply don't have the time or luxury to go through the return process and be without a phone for an extended period of time so I just lived with it. All that said... One's happiness and satisfaction on BackMarket depends entirely upon the research that you do on the seller you're thinking of buying from. If you don't do the research and just buy something based on the the attractive pricing, then you might end up very unsatisfied. You want to find a seller that's been doing business on BackMarket for at least a few years. Why? Because unbeknownst to the seller it's possible for them to have a lemon (even though the products supposedly go through a thorough inspection process). If they've been on BackMarket for a few years, that's enough time for them to sort out their process and build a good reputation despite the odd lemon or bad customer review. And speaking of ...

My new phone has been a really good upgrade thus far. It’s in perfect condition and everything seems to work good. The battery seems to drain a little faster than what Apple said about the phone, but, it hasn’t been a big deal to me. This is probably the 5th phone I’ve purchased from Back Market the past several years and we’ve never had issues with any refurbished phone, so for us, there’s no need to overspend for the latest/greatest phone. And with the ability to trade-in your old phone, Back Market couldn’t have made it any easier to buy a phone.

Device is exactly as described, beautiful condition! Difficult to tell it was ever used by looking at it. My kid says the battery drains faster than his iPhone XR did, but that's the lottery you play with refurbished products! If it gets bad - (it's fine now) - I'll just have the battery replaced. Much cheaper than paying the Apple Tax for a new phone!

I replaced my out of date I Phone 7 with the newer I Phone 13 the Phone is in excellent condition even thought it was advertised as Good condition only a few minor scratches are visible, I had the Phone activated and it works great. Buying a refurbished Phone is the way to go if you want to save money.

The phone came with some slight damage on the rings of camera as expected for refurbished, the screens oleophobic coating was gone and on the back too, but a screen protector and case should do the trick. Also batter health is good I got mines at 87% so not too bad for a refurbished iPhone.

I was really hesitant at first, but still I tried, and the phone has an excellent performance and features.” my 14 year-old son really loves it. . I highly recommend Back Market for buying refurbished electronics—they offer great deals and quality products.”

Best purchase ever. Was a little hesitant because I never bought a refurbished phone before but I’m very happy. I ordered good condition. It came in spotless, like brand new, with 88% battery life. I will definitely buy another one from back market.

Very happy with my first Black Market purchase! I picked the iPhone 13 in Excellent condition and the phone came in 2 days in perfect condition with 98% battery health. I saved so much money getting the refurbished iPhone from Black Market instead of getting a new one from Apple, this is how I will be getting all my new phones from now on.

Easy, fast shipping. I was overall happy with the way the iPhone 13 I purchased in "Good" condition arrived, phone battery was 87% and the body was also good with only a few scuffs around the edges (nothing that a case will hide). I'd have been a bit disappointed about the screen, it has apparently been replaced for a non genuine display and my phone is indicating “An important display message - Unable to verify this iPhone has a genuine apple display". I had to remember that this was a refurbished phone and I couldn't notice any difference in image quality, except for that annoying notification in the settings the iPhone works as expected.