Customer reviews for iMac 20-inch

4.1/5

322 verified reviews in the last 6 months.

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    Yury K.

    5/5

    Reviewed in United States on August 19, 2022

    This was such an amazing deal that I couldn’t pass up. I was rocking a 12 year old iMac and really needed an upgrade. This new-like computer is incredible and so much faster than my old one it’s hard to comprehend how much of an improvement it is. The condition it arrived in was excellent. Nicely wrapped and secure. When I finally got the computer set up and transferred all my programs I am astonished with how well it performs. The screen is gorgeous, and it takes less room than my old 2010 27inch iMac did. I am very satisfied with the purchase and I can say with confidence that Back Market is the place to go for used/ refurbished products. It’s a shame that apple seems to have discontinued their 27inch iMac computers for the new 27inch versions. This computer will last me a long time and I plan to do many artistic projects on it.
    iMac 27-inch Retina (Mid-2017) Core i5 3.5GHz - HDD 1 TB - 8GB

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    Purchased on the August 3, 2022


  • D

    Don G.

    4.2/5

    Reviewed in United States on September 29, 2022

    I'm sure the iMac I ordered will be great, once I receive the configuration I ordered. The first one shipped had a different disk than what I ordered. Shipping it back to JemJem (the refurbisher) was a bit of a hassle (wrong shipping label sent the first time), but Nicolas (customer service rep) has been responsive and helpful and I'm sure that everything will turn out great in the end. I'll post another review once I receive the correct configuration.
    iMac 21.5-inch Retina (Early 2019) Core i5 3.0GHz - HDD 1 TB - 8GB

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    Purchased on the September 14, 2022


  • K

    Kyara R.

    4.2/5

    Reviewed in United States on September 20, 2022

    Received my iMac in great physical shape, but it had a remote management authorization configuration that I had to wait 7+ business days to get removed from the computer after speaking to the vendors costumer service reps through Back Market. If you're selling refurbished tech it should be completely cleared and ready for the new owner right out the box! Very disappointed, would be great if I didn't have to wait over a week for the configuration to be removed.
    iMac 27-inch Retina (Mid-2017) Core i5 3.4GHz - HDD 1 TB - 8GB

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    Purchased on the September 6, 2022


  • P

    Paul L.

    5/5

    Reviewed in United States on August 24, 2022

    I am impressed with the level of response from the customer service team. The IMAC itself was as described, and shipped safely. In fact is was very well packaged. The iMac was is great condition for a refurbish device (being it's like 9 years old). Great Deal. I would recommend both this iMac and the Seller anyday!
    iMac 27-inch (Late 2013) Core i5 3.2GHz - HDD 1 TB - 8GB

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    Purchased on the August 13, 2022


  • A

    Alem J.

    4.8/5

    Reviewed in United States on October 1, 2022

    at first when i turn on the booting is fast because of SSD drive but when i upgraded to mac os monterey it stock up to mac os update assistant for 4 hours so i shut down the imac and boot again and already installed the mac os monterey !but will see after one month if imac is still fast and encounter problem update you guyz but the seller is superb very responsive and professional !highly recommended the seller and backmarket for refurbished technology!
    iMac 21.5-inch (Late 2015) Core i5 2.8GHz - SSD 256 GB - 8GB

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    Purchased on the September 15, 2022


  • K

    Kathleen R.

    4.2/5

    Reviewed in United States on January 17, 2023

    I appreciated that the cosmetics which matched criteria for "very good". I appreciated the 30-day return and the year warrantee. The shipping and packing were excellent. And knowing that I could return the unit to techs that were on board at Back Market was definitely an added attraction. But I felt the level of the hardware refurbishment fell short. The iMac was really slow in booting up as well as in loading apps. The rotating beach ball was a frequent visitor on the desktop. I've been working with PCs and Macs for over 30 years and it was quite clear that its loading was no where close to when the iMac was issued in 2017. 8GB RAM should certainly be sufficient in a basic use of a Mac. The HD had obviously deteriorated and should have been replaced within the criteria of "refurbishment". I took a guess and gamble vs.returning it (due to an immediate need for a computer)... and swapped in a Samsung Evo 870 SSD... and now it works like a dream. So besides my initial cost, I invested an additional $125. Should have been an option on my part; not a necessity I would definitely return to BackMarket because of the options and guarantees that it offers. Had the Mac cost moreI would ...
    iMac 21.5-inch (Mid-2017) Core i5 2.3GHz - HDD 1 TB - 8GB

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    Purchased on the January 6, 2023


  • C

    Christina C.

    4.8/5

    Reviewed in United States on December 24, 2022

    The computer itself is very fast and works well. My biggest issue is that the seller didn't reset the computer to factory settings. In today's world with hackers, etc.; I feel more comfortable when refurbished items are wiped of any previous owner and reset. It took me about 3 hours to do this with an Apple Care rep. No keyboard or mouse came with the computer, the seller should disclose this on the site. I had to purchase cheap ones at a store while I wait for my Apple keyboard and mouse to come in--not the end of the world but an inconvenience. Additionally, there was a small scratch on the upper right-hand corner of the screen, but the computer is refurbished so it's to be expected.
    iMac 21.5-inch (Late 2013) Core i5 2.7GHz - HDD 1 TB - 8GB

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    Purchased on the December 9, 2022


  • J

    Joey W.

    5/5

    Reviewed in United States on September 15, 2022

    I was admittedly a little nervous about buying a I Mac refurbished. The whole experience with back market was a very nice surprise. From the moment I placed my order to the time it arrived the communication from back market was excellent. Put my mind at ease while I waited which was a very short time. The computer arrived early, very well packed and un damaged. The computer itself looks like new and works flawlessly. I couldn’t be happier or more impressed with my experience and will not hesitate to buy from them again in the future. Thank you so much back marked for a truly wonderful buying experience! I love my I Mac.
    iMac 27-inch Retina (Early 2019) Core i5 3.0GHz - SSD 32 GB + HDD 1 TB - 8GB

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    Purchased on the August 31, 2022


  • M

    Michelle R.

    5/5

    Reviewed in United States on September 10, 2022

    Don't be like me. I "stalked" this site for a year before taking the leap on my first refurbished mac. It was like brand new. Exceptional and so quick! Smooth. I don't require any heavy hardware or programs...so this serves as a household computer so we can get off our phones. Beautiful machine. I will recommend this to everyone!😍
    iMac 27-inch Retina (Mid-2020) Core i5 3.1GHz - SSD 256 GB - 16GB

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    Purchased on the September 8, 2022


  • I

    Isaac S.

    5/5

    Reviewed in United States on September 27, 2022

    Great seller and product was better than expected! The packaging was very detailed to make sure the product was protected and arrived without ANY damage! Would definitely recommend in the future to anyone looking for great refurbished products!
    iMac 21.5-inch Retina (Early 2019) Core i3 3.6GHz - HDD 1 TB - 8GB

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    Purchased on the September 17, 2022