Customer reviews

4.4/5

1,725 verified reviews in the last 6 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • S

    Saadique F.

    Purchased on August 15, 2024

    4.9/5

    I wanted to use this device for atleast a week before doing my review. Let me just say I am extremely satisfied with this product. The battery life is good, the condition almost new with just some slight scratches barely noticeable. It came with a screen protector and charger however I would recommend getting an actual Apple charger and not using the one sent with it. I’m in love with my new iPad. It’s speedy and doesn’t overheat as well. Don’t get in the habit of using while charging. This was a good buy . I got this from the refurbisher “wireless” I can’t remember the full name lol.

    Reviewed in the United States on September 27, 2024

    iPad 10.2 (2020) 32GB - Space Gray - (Wi-Fi + LTE)
  • H

    Harry T.

    Purchased on September 14, 2024

    4.8/5

    iPad looks like brand new, shipping was super fast, only thing that bothered us was a sticker on the back of the iPad that required quite some time to get it off - no big deal! This is now our 7th purchase of Apple products at BackMarket and we're very happy! :-) Already keeping an eye on a new refurbished iMac from BM!

    Reviewed in the United States on September 18, 2024

    iPad 10.2 (2021) 64GB - Silver - (WiFi)
  • J

    Jon-michael G.

    Purchased on September 9, 2024

    4.4/5

    I received a 100% functional device and am very happy with it. I use tablets to read sheet music since carrying around tons of paper isn’t ideal anymore. The reason I give only 4 instead of 5 stars is that in the product listing, it showed that I would receive a power adapter and cable however I only received a cable. The other reason is that in the “good” condition category, it’s specified that there would be minor cosmetic damage to the body but that the screen would be in perfect condition. The screen on my iPad isn’t perfect by any means. There’s quite a few deep scratches. No deal breaker of course but I feel as though I was a bit mislead. I still think back market is a great place to find refurbished devices with peace of mind! -Jon

    Reviewed in the United States on September 13, 2024

    iPad Pro 12.9 (2018) 64GB - Space Gray - (WiFi)
  • J

    Jimmy G.

    Purchased on July 29, 2024

    4.8/5

    This was my first time purchasing a refurbished iPad or buying anything from Back Market in general. I was a bit hesitant about buying a used iPad and was worried about the condition it would come in. However, despite my worries, I was not disappointed once it had arrived. This iPad shipped fairly quickly and got here on time. After unpacking it, I was met with exactly what I had ordered and it came in pristine condition despite choosing the "fair" option. The package came with the iPad and a 3-foot lightning cable but no power adapter. There were no dents, scratches, cracks, or scuffs, and the iPad pretty much looked brand new. I had a bit of a scare trying to turn it on for the first time but I soon realized that it arrived with zero percent battery so I had to charge it beforehand. After booting it up, everything was smooth and running perfectly. I highly recommend this site for any of your electronic needs and overall, I had a fantastic experience ordering from here.

    Reviewed in the United States on August 3, 2024

    iPad 10.2 (2020) 32GB - Space Gray - (WiFi)
  • K

    Kimberly E.

    Purchased on July 18, 2024

    5/5

    Easy shopping on site; no problems to purchase. Quick shipping and delivery. Very good experience. My grand daughter loves her refurbished mini ipad. Was inexpensive; works and looks like brand new. Thank you Back Market. ❤️

    Reviewed in the United States on September 30, 2024

    iPad mini (2015) 128GB - Gold - (WiFi)
  • T

    Tanayah S.

    Purchased on July 10, 2024

    4.5/5

    Ordered the Ipad 7th gen with 128GM and came today in great condition despite fair refurbishment! I’m impressed as it didn’t come with any scratches or anything of the sort. This is my first purchase from Back Market and will not be my last.

    Reviewed in the United States on October 1, 2024

    iPad 10.2 (2019) 128GB - Space Gray - (Wi-Fi + LTE)
  • A

    Allison S.

    Purchased on July 2, 2024

    4.5/5

    iPad came almost fully charged ! I am upgrading from the iPad Mini 6 to a Pro, and at first glance I love the bigger screen. The iPad just needed to be updated and all my data transferred over seamlessly. I ordered the iPad in Excellent Condition and you wouldn't even be able to tell that it was Refurbished. It looks practically brand new. Definitely will be buying from Back Market again !!

    Reviewed in the United States on July 3, 2024

    iPad Pro 11 (2020) 128GB - Space Gray - (WiFi)
  • S

    Sarah N.

    Purchased on July 1, 2024

    5/5

    I ordered a refurbished iPad and it was in perfect condition. This was the easiest transaction I’ve ever had with electronics. Thank you for providing a safe and legit website to buy verified refurbished electronics.

    Reviewed in the United States on July 2, 2024

    iPad Air (2022) 256GB - Starlight - (WiFi)
  • K

    Kiara C.

    Purchased on June 2, 2024

    4.9/5

    Works pretty well. Everything is pretty smooth except the Touch ID is sometimes faulty. I was disappointed to learn that it does not update to iOS 17 even though the description said that it updates to the latest iOS version for iPad. Came quickly in the mail in very good condition even though I bought a fair condition iPad. Definitely recommend buying from this refurbished seller.

    Reviewed in the United States on July 1, 2024

    iPad Pro 9.7 (2016) 32GB - Rose Gold - (WiFi)
  • M

    Markayla M.

    Purchased on April 27, 2024

    4.2/5

    The iPad overall is good but somethings that I noticed is that it takes a long time to charge and dies a bit quicker and I also have to press harder on the screen to press applications. Also on the drawing app that I use it delete itself and when I’m playing music at taps on different songs that I’m not tapping on kind of annoying, but overall OK because I know what I was paying for when I bought a refurbished iPad.

    Reviewed in the United States on July 1, 2024

    iPad 10.2 (2019) 32GB - Gold - (WiFi)