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Customer reviews for iPad Air series
3,191 verified reviews in the last 6 months.
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Hannah M.
5/5Reviewed in United States on January 26, 2023
The only minor thing is that there were scratches on the back of the iPad. Other than that, the screen is in the most amazing condition and this has been a life-changing tool for school. This review is coming 6 months later because I was worried something would go wrong but it never has, in total I spent a little less than $700 on Back Market for this iPad and the pencil which is probably 1/2 what I would spend on Apple for a new or refurbished one. If you're considering getting something from here, take my word for it you will be so surprised (in a good way) by the quick and reliable service. I am literally considering buying all of my electronics from here going forward, not enough nice things to say!iPad Pro 12.9 (2020) 256GB - Space Gray - (Wi-Fi)Overall performance
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Purchased on the June 30, 2022
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Stuart S.
5/5Reviewed in United States on February 2, 2023
Price was better than I had seen elsewhere. Delivery was quick and on time. The iPad was in “new” condition-not a mark to be found anywhere. I took a chance buying refurbished and was rewarded with low price, fast delivery and a flawless product.iPad Pro 12.9 (2021) 128GB - Space Gray - (Wi-Fi)Overall performance
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Purchased on the January 23, 2023
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Tyler F.
4.9/5Reviewed in United States on February 1, 2023
Extremely happy with purchase, delivery time, and condition. Chose the excellent condition and it literally looks brand new. Already even has a screen protector over the glass. I will say I’m not sure if it was the charger provided (not an apple power brick) but a 20w brick. I waited a half hour for it to turn on. And remained at 1% as was setting it up. Let it sit for an hour no apps running and still at 1%. But changed using my iPhone Brick and cable and it started charging normally. And reached 100% and is holding charge very well. But if you’re looking for an iPad but don’t want or can’t afford a new one. This site is 100% to what they describe as. And exceeded expectations. Granted being a used refurbished not brand new product. You can’t beat getting a very good product for less than half the price of a new iPad Pro. Unless needing for job or professional use. You cannot beat their prices and condition of the 10.5 iPad Pro. Still very fast. Supported iOS. 120hz Retina display. And having stereo ( speakers top and bottom) sounds amazing. Thank you backmarket and as an end consumer, if you’re on the fence. You won’t be disappointed.iPad Pro 10.5 (2017) 64GB - Space Gray - (Wi-Fi + GSM/CDMA + LTE)Overall performance
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Purchased on the January 26, 2023
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Liana Z.
5/5Reviewed in United States on January 27, 2023
It was delivered on time, the quality and condition it came in was also excellent! It was practically brand new, the moment I got it, I searched for any flaws, and didn't find any. This was honestly my first time using backmarket, so I was worried, but the ordering and delivery process was very simple. I received the ipad air5 the 3rd day of ordering! Aside from the ipad, this refurbisher also packed in a usb-c cable and charging brickiPad Air (2022) 256GB - Pink - (Wi-Fi)Overall performance
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Purchased on the January 12, 2023
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Harry L.
5/5Reviewed in United States on January 25, 2023
This is the first time I bought any refurbished electronics. I needed another iPad to use as a chart plotter for our boat. This iPad is perfect, looks brand new, well packaged, and easy setup. Battery seems to be excellent. The process of ordering was easy and the shipment was timely. Could not be happier.iPad 10.2 (2019) 32GB - Space Gray - (Wi-Fi + GSM/CDMA + LTE)Overall performance
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Purchased on the January 13, 2023
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Thomas N.
4.6/5Reviewed in United States on January 22, 2023
It is early days but so far I am pleased with my Back Market iPad purchase. The shopping experience was very good. Communication from Back Market and shipping from the refurbisher were well done. My product arrived on time and well packaged. The iPad is as expected and in condition that I expected from the description. My expectations were met and perhaps exceeded. I will be needing a newer iPhone soon and I will shop at Back Market for this also.iPad 9.7 (2018) 32GB - Space Gray - (Wi-Fi)Overall performance
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Purchased on the January 12, 2023
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Margaret S.
4.5/5Reviewed in United States on January 7, 2023
I have bought several refurbished iPads from Back Market ( one for my sister and two for my nephews and am pleased with the process. My question for my latest order is: the niece I was buying it for this year also got a new iPad from her husband. Instead of returning mine I was thinking of keeping it for myself as a backup for my own iPad. In doing so should I just leave it in the box until mine breaks or would it be better for me to download all my apps and use it occasionally or at least keep it charged and do all the updates. Please help me make the right choice.iPad 9.7 (2018) 128GB - Space Gray - (Wi-Fi)Overall performance
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Purchased on the December 12, 2022
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Isaiah P.
5/5Reviewed in United States on January 3, 2023
Absolutely thrilled with the refurbished iPad. After looking it over several times we were only able to find one small ding! Can’t go wrong for the price and it showed up super quick after the order was placed!iPad Air (2014) 128GB - Space Gray - (Wi-Fi)Overall performance
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Purchased on the December 12, 2022
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Marc C.
4.3/5Reviewed in United States on December 24, 2022
Was nervous buying a refurbished iPad. Gave it a try and to be honest initially it was smooth. When I received my iPad there was a deep etch on the back to scratch off a previous engraving. I contacted back market about the etch and if that fell under the excellent condition. The seller contacted me and explained the situation about the reason for the deep etch. I asked if that still meant it was excellent but stop receiving a response. Was a little disappointed but back market's support contacted me and agreed that it didn't fall under excellent condition that I paid for. They were able to get me a partial refund. I didn't mind keeping the iPad because everything else was functionally fine. They were responsive and very quick. 10/10 customer service. Even though my first experience was the best, due to customer service I would rate this the highest and would most definitely buy refurbished again through them. Thanks Back marketiPad 9.7 (2018) 32GB - Space Gray - (Wi-Fi)Overall performance
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Purchased on the November 25, 2022
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Nina F.
5/5Reviewed in United States on December 22, 2022
It’s a great iPad. Came super fast, is exactly like it was described. Opted for the more inexpensive iPad and it is perfect for what I need it for.I love that it is refurbished and now back in use instead of someone’s closet. I keep coming back for more! Thank you!iPad 10.2 (2019) 32GB - Space Gray - (Wi-Fi)Overall performance
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Purchased on the December 12, 2022