Customer reviews for Refurbished iPhone 13 Pro Max Graphite

1,604 verified reviews in the last 24 months.

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  • E

    Emily P.

    Purchased on May 27, 2025

    Verified purchase

    I was nervous because I didn’t think buying a refurbished used phone was going to be worth it. This is a lot of money we are talking about. I got the iPhone 13 Pro Max, and sadly got the last color available for this price. It has 1000 GB of storage and some reviews talk about the battery life not being 100%. I got mine and that was the first thing I checked after looking at the exterior (the outside of the phone isn’t cracked, it’s perfect. There’s a little bit of dirt in the speakers but the phone is used what do I expect) anyways the battery life is at 100% thankfully. Everything works good, sometimes my phone is laggy but it might be because it carries so much storage and data. I’ve had it for a week, but I’m so happy with my purchase. I think I got very lucky. I got the excellent quality one and it was worth the extra money.

    Reviewed in the United States on June 8, 2025

    iPhone 13 Pro Max 1000GB - Graphite - Unlocked
  • R

    Rebecca W.

    Purchased on February 28, 2025

    Verified purchase

    Sunflower I was kind of hesitant to buy a refurbished phone but I tell you what back Market has went above expectations. My iPhone 13 Pro Max was brand new looking and was just beautiful. I will definitely be a continuing Shopper on back Market.

    Reviewed in the United States on March 9, 2025

    iPhone 13 Pro Max 128GB - Gold - Unlocked
  • K

    Kay A.

    Purchased on February 24, 2025

    Verified purchase

    Im loving my phone so far. I got it in used condition and it looks brand new. no complaints at all with anything, including storage, data, etc!! I've been buying iPhones from back market since 2021. I have 3 girls and they want upgraded phones yearly. Trusted company and I stand 100% behind my review and with the company.

    Reviewed in the United States on March 12, 2025

    iPhone 13 Pro Max 128GB - Sierra Blue - Unlocked
  • D

    Durand W.

    Purchased on September 23, 2024

    Verified purchase

    This was my 2nd attempt on ordering an iPhone 13 Pro Max. The last order had to be sent back due to be sent a pro instead of Pro Max. I read tons of reviews where other customers were blown away and amazed with the phones they received. I felt well maybe it's my turn to be wowed and so I pulled the trigger after making my selection. Fir me, anything that could go wrong usually does when ordering from anywhere. I selected 512GB in Good condition, hoping I'd get Excellent, with no or few scratches. I was blown away with my device that also came ahead of schedule. I got an iPhone 13 ProMax, not only in perfect condition, with a minor ding on the corner, (which didn't matter cause I'm keep mine inside cases at all times), but with also 1TB of storage. This dealer SOLIDIFIED my faith in Back Market for refurbished products. If at all possible, I will be using them again and again with future orders. I've had no single issue, nor complaint on this order. I even got the full value quoted on my iPhone that I sold to Back Market a couple weeks prior. Thank you again Back Market and keep up the outstanding work that you and your dealers are doing.

    Reviewed in the United States on September 29, 2024

    iPhone 13 Pro Max 512GB - Graphite - Unlocked
  • S

    Sukhjit S.

    Purchased on April 19, 2024

    Verified purchase

    I bought iphone 13 pro max 256 gig from this website with excellent condition and battery came with 100% i got surprised and it has no scratches at all. It is working fine. I will buy more products from this website!!!

    Reviewed in the United States on April 30, 2024

    iPhone 13 Pro Max 256GB - Graphite - Unlocked
  • T

    Tricia K.

    Purchased on February 14, 2025

    Verified purchase

    I love my iPhone and pro laptop, both are so like new it’s hard to imagine they are used. This has to be the best way to buy electronics in an ever changing tech world. Sorry I missed the cut off date to write review for laptop but I was busy getting to know all the advances since my 2009 MacBook Pro, and there have been a lot! And the iPhone is big so I can see the screen. A great big thank you to the companies that do such a super job of refurbishing! I’m sharing with everyone who will listen of your great program, I am a customer for life!

    Reviewed in the United States on March 5, 2025

    iPhone 13 Pro Max 128GB - Sierra Blue - Unlocked
  • B

    Blake I.

    Purchased on November 20, 2024

    Verified purchase

    I was scared to buy from Back Market for a while but glad I took the plunge! If you can get a phone from my refurbisher SaberTooth, I recommend it. I ordered this in good condition and the screen was flawless, no major dings on the body, battery at 84% but given that it’s a Max and above 80% I’m happy. And the warranty and return policy were there to help just in case.

    Reviewed in the United States on November 25, 2024

    iPhone 13 Pro Max 128GB - Graphite - Unlocked
  • T

    Teresier M.

    Purchased on December 21, 2024

    Verified purchase

    I’ve only had this phone for about a week but so far, it hasn’t given me issues. The camera acts up every now and then. Usually when I reboot the phone, the issues resolves. The phone is refurbished so, you get what you pay for. I’m satisfied so far.

    Reviewed in the United States on January 12, 2025

    iPhone 13 Pro Max 128GB - Alpine Green - Unlocked
  • K

    Keith G.

    Purchased on October 17, 2024

    Verified purchase

    Phone looked great and held charge very well after opening up. We finally made time to activate it, and got message that the camera had been replaced with a non-Apple camera. Jury still out on how good the after market camera is. Understand that it’s refurbished, but figured that might be battery and such.

    Reviewed in the United States on November 6, 2024

    iPhone 13 Pro Max 512GB - Silver - Unlocked
  • E

    Eugene C.

    Purchased on July 25, 2024

    Verified purchase

    When it became time to for me to upgrade my iPhone, I made the decision for the first time to purchase a refurbished iPhone versus purchasing a new one. First I felt that the pricing of new iPhones were simply getting way too expensive. Secondly, I would be doing my little piece toward helping the environment. Nonetheless, the decision still had me very nervous. I had never purchased a refurbished phone, and worried greatly about the quality and service I would get from purchasing one. I did a lot of research on various businesses in the refurbishing market. As part of a long process I eventually found and researched Back Market. The overall feedback on their business was very good from many sources, they have a solid return policy if I were to need it, and their pricing is competitive. So I made the leap. I chose for various reasons to purchase an iPhone 13 Pro Max. Now out of fairness to this review, I made the choice of selecting a phone in excellent condition and added a new battery to my order. The phone arrived exactly on the day stated at the time the phone was purchase. It was now time for the unveiling. I was stunned at what I had received! The phone looked just like ...

    Reviewed in the United States on August 20, 2024

    iPhone 13 Pro Max 256GB - Sierra Blue - Unlocked