76 verified reviews in the last 24 months.
Roger P.
Purchased on June 30, 2025
Verified purchaseWhen it comes to buying the phone here, it was great. Phone was in perfect condition, battery even came at 100% health. Great experience. My only gripes are with the phone pricing and the quirks from apple but that’s unrelated to backmarket or the seller.
Reviewed in the United States on July 14, 2025
Amanda crawford C.
Purchased on June 27, 2025
Verified purchaseIt was a gift to our son for his birthday. We cannot get it connected to Verizon wireless because the IMEI shows it is blocked for back payment owing to Verizon!!! I tried getting in touch with back market. It is very tedious. There is very poor response time and I can’t get good answers and then I’m delayed three days after that for a representative to get back to me. It seems the only option is to return it for a refund and then go purchase another phone which we will NOT be purchasing through this company. I am very disappointed Because I have heard good things
Reviewed in the United States on July 23, 2025
Noah G.
Purchased on June 27, 2025
Verified purchasehonestly the phone came in so clean no scratches no dents nothing it came flawless with 100% was a little bit scared at first and im a real person not a bot or anything and i would truly recommend and i am going to purchase more stuff from back market
Reviewed in the United States on July 3, 2025
Claire O.
Purchased on May 21, 2025
Verified purchaseThe purchasing process was easy and quick. The set up process took a few hours of trouble shooting but I believe the root of that issue lied in my previous phone and not the one I got from back market. The phone seemed to be in perfect shape when I got it and a couple of days in the battery is a bit of a concern because it tends to heat up and drain pretty quickly. Upon quick search, this is something that seems to be happening with many 16 pros so its not necessarily a back market issue- though i cant completely rule it out at this time.
Reviewed in the United States on June 2, 2025
Adam F.
Purchased on April 24, 2025
Verified purchaseI received the phone in great condition (with perfect battery life). Initially I had trouble with the postage but that was due to an error from FedEx and not the seller. Even through that situation the seller was extremely helpful offering alternatives before the phone showed up a few days after it had said delivered. Would definitely recommend.
Reviewed in the United States on May 1, 2025
Jelli S.
Purchased on July 25, 2025
Verified purchaseI’m so inlove with my phone. Excellent look and feel. 100% battery health. Brand new everything
Reviewed in the United States on August 11, 2025
Bronwyn R.
Purchased on July 9, 2025
Verified purchaseI love my iPhone 16 Pro! It arrived in a timely manner. It was easy to transfer my data to the new phone. It looks great and works perfectly! I will order through Back Market again.
Reviewed in the United States on July 24, 2025
Melany W.
Purchased on April 3, 2025
Verified purchaseIt’s appearance and performance work like a new phone. The shipping was delayed by three days of ETD, but seems to have been missed transfer points on the UPS side. Back Market was prompt on sending emails concerning the delivery.
Reviewed in the United States on April 22, 2025
Dusharly G.
Purchased on February 24, 2025
Verified purchaseI took the excellent quality The phone came to me clean, A screen protector with a litle bit of scratches, 100% Batteries. It was really perfect tho, yesterday i was working on it, i had like 35% Batteries amd it automatically closed, i tho my Batteries was dead, when i open i still had 35%.
Reviewed in the United States on March 9, 2025
Nicole W.
Purchased on February 17, 2025
Verified purchasePhone is great, running great, looks great, easy to setup, affordable, got my rebate in a week after receiving the phone and sending l my old one in. Second item i brought from back market in the last six years and they still run like new. Just wish charger box comes with the cable
Reviewed in the United States on March 8, 2025