Customer reviews

4.3/5

135 verified reviews in the last 6 months.

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  • R

    Rachel R.

    Reviewed in the United States on December 3, 2023

    4.9/5
    i was so happy with my order it came within 3 days ! got here pretty fast & the condition was excellent i recommend everybody to order from back market its a really good website for refurbish phones . overall i was so good with my iphone 7
    iPhone 7 32GB - Silver - Unlocked

    Purchased on November 21, 2023

  • J

    Jesse W.

    Reviewed in the United States on January 30, 2024

    4.9/5
    I’m very satisfied with the product which is a refurbished iPhone 7, the dissatisfaction I have is with myself because I should have spent a little more to get a new battery with the phone and I wasn’t sure if a refurbished phone came with a new battery or not. FOR ANY ONE WONDERING THE SAME THING: No a refurbished phone does not Come with a new battery. However, Back Market is with the money!
    iPhone 7 128GB - Gold - Unlocked

    Purchased on January 16, 2024

  • D

    Dorothy S.

    Reviewed in the United States on February 25, 2024

    5/5
    I am learning how to use the phone, so I am watching instructions on you tube. So far, everything is going great. The condition was in excellent condition. The delivery was very prompt, fast, and accurate in timing. Maybe I will purchase a case for the phone. Thank you, Dorothy! PS It is very exciting to deal with an Honest company like Back Market. Also who refurbishes the phones are honest and great.
    iPhone 7 128GB - Black - Unlocked

    Purchased on February 8, 2024

  • C

    Crystal V.

    Reviewed in the United States on December 27, 2023

    4.9/5
    I purchased 2 phones both came in excellent condition but I ended up having technical problems with one. The seller made good with the problem. They didn’t have a replacement so they refunded the money very fast these phones were the 5th items I purchased from Black Market and I so far am very satisfied. Products have come like new no scratches nice battery life ect. I recommend using Black Market to anyone looking to buy refurbished electronics.
    iPhone 7 32GB - Silver - Unlocked

    Purchased on December 13, 2023

  • C

    Crystal W.

    Reviewed in the United States on November 21, 2023

    4.3/5
    i like the phone for the first time having an iPhone but I didn't know that it was refurbished it has a lot of scratches on the back has dirt in the speakers as well as dirt on the sides wish it was in good condition
    iPhone 7 32GB - Black - Unlocked

    Purchased on November 16, 2023

  • T

    Tammie O.

    Reviewed in the United States on February 27, 2024

    4.4/5
    I love backmarket for great deals. This iPhone 7 looks and works great. I gave almost nothing for it. Every system in here runs smooth. I would recommend if you need a quick replacement phone. 2 issues to address are battery life. Which is not as great as I’d like. I was use to charging at the end of every evening. With this phone I have to charge 2 times daily. Sometimes 3 depending on my phone use and I use my phone for everything! Signal is another issue but that’s an apple issue not a backmarket issue. I live in a very rural area. The phones signal is horrible out here. When I’m in town it’s great. I’m still pretty happy with my quick replacement phone.
    iPhone 7 128GB - Gold - Locked T-Mobile

    Purchased on February 13, 2024

  • G

    Gabriel B.

    Reviewed in the United States on March 19, 2024

    4.9/5
    I ordered this iPhone 7 in 2020. It's 2024 now, as I write this. The phone has worked great! But it's very old now and struggles to do basic things. The battery has lived it's life. And the newest iOS is not compatible. I just bought a much newer phone (Google Pixel 7) from BackMarket to replace this ancient iPhone 7. I have never had a bad experience with BackMarket and have recommended them to friends and family people who, as far as I'm aware, have also had a great experience.
    iPhone 7 32GB - Black Unlocked

    Purchased on April 2, 2020

  • C

    Christopher S.

    Reviewed in the United States on December 10, 2023

    4.8/5
    My iPhone X broke so I needed a budget option for a new phone. My friend showed my BackMarket and it was a great experience! I got an iPhone 7 in excellent condition and it met that! Battery life is at 100%, the only thing is that it gets really hot sometimes. The Cellular Resource and BackMarket were great to work with and I would definitely order from them again!
    iPhone 7 32GB - Black - Unlocked

    Purchased on November 1, 2023

  • S

    Stacia P.

    Reviewed in the United States on March 6, 2024

    4.1/5
    I’ve always had really good experiences from this app. This is the very first electronic I got that’s very good and not excellent, and honestly, it still looks great. Tiny scratches around the camera but that was to be expected. Shipping was fast. The only reason I am giving 3 stars is because I just had pay $130 for a new battery the same day it was delivered because the one it came with was exhausted so right away it didn’t hold a charge so I’m a little disappointed in that. But that won’t deter me from shopping here because everything else has been great! I’ve had a laptop for 2 years now no issues. iPhones and watches. Thank you to the seller though for shipping so fast and it really does look nice so I appreciate it. Thanks!
    iPhone 7 32GB - Black - Unlocked

    Purchased on February 28, 2024

  • P

    Patricia D.

    Reviewed in the United States on January 7, 2024

    4.8/5
    I brought for my brother, haven't given to him yet. I have a iphone 8 from Black Market, bought 2 1/2 years ago, it excellent haven't had any problems with, that's why I decided to buy one for my brother.
    iPhone 7 32GB - Black - Unlocked

    Purchased on December 27, 2023