Customer reviews for iPhone XS Gold

4.2/5

195 verified reviews in the last 6 months.

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  • R

    Ruben H.

    4.6/5

    Reviewed in the United States on November 26, 2023

    I was really surprised at the quality of the phone! I didn’t expect so much for the price but they really showed that they are environmentally conscious and dedicated to quality- they even added a new seal to the screen! I would buy more now, seeing how they refurbish phones. Other products will be purchased with confidence! Highly recommended.
    iPhone XS - Unlocked

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    Purchased on November 11, 2023

  • C

    Chrystal C.

    5/5

    Reviewed in the United States on February 25, 2024

    I recommend BackMarket to everyone looking to buy a used phone or even a used device they can't find elsewhere but want a reliable refurbishement. I've bought 3 iPhones all the same model and storage when I have somehow ruined my previous one and have been super happy with each one i have gotten. Even when I have chosen just a "Fair" condition, it has seemed to me to be mint. They do great refurbs and I feel like I'm helping keep these out of landfills by buying them here. Thanks guys for the best phone purchases I've ever made anywhere. Never a regret and always come away with a feel good purchase!! A+++
    iPhone XS - Unlocked

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    Purchased on March 9, 2022

  • C

    Chrystal C.

    5/5

    Reviewed in the United States on February 25, 2024

    I recommend BackMarket to everyone looking to buy a used phone or even a used device they can't find elsewhere but want a reliable refurbishement. I've bought 3 iPhones all the same model and storage when I have somehow ruined my previous one and have been super happy with each one i have gotten. Even when I have chosen just a "Fair" condition, it has seemed to me to be mint. They do great refurbs and I feel like I'm helping keep these out of landfills by buying them here. Thanks guys for the best phone purchases I've ever made anywhere. Never a regret and always come away with a feel good purchase!! A+++
    iPhone XS - Unlocked

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    Purchased on October 30, 2022

  • T

    Tori E.

    4.8/5

    Reviewed in the United States on February 21, 2024

    i bought the iPhone Xs for my birthday in Fair condition and it came 2 days before it was supposed to be delivered in perfect condition, this is my very first time ever owning an iPhone and I'm very satisfied
    iPhone XS - Unlocked

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    Purchased on February 18, 2024

  • C

    Carol C.

    4.8/5

    Reviewed in the United States on March 12, 2024

    Bought iP,hone Xs "Excellent" condition. Looked perfect. Not a scratch. Amazingly had 100% battery health, not 85%. Wow! Only prob was muffled microphone sound (and battery a bit warm). Communicated w/ BackMarket and they were on it immediately. Absolutely communicated within 24 hrs. Told me to do recovery for privacy and send it in. Vendor tried to fix microphone but could not and did not have another Xs in stock. So full refund! (If you get a chance to buy from vendor WeGoWeFix, do so. They respond quickly by text and are very helpful. Just wonderful experience from both BackMarket and WeGoWeFix. I am now be a loyal client of both and am looking for another iPhone Xs on BackMarket. I appeciate companies that live up to their own goals of great customer service.
    iPhone XS - Unlocked

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    Purchased on February 13, 2024

  • K

    Kenneth H.

    4.9/5

    Reviewed in the United States on March 12, 2024

    As always, my Back Market iPhones arrived looking and working like new. I just updated from an iphone 7+ to an iphone XS and the XS is in perfect condition. This is the 5th iphone update I’ve used Back Market to implement, and on each occasion everything worked perfectly. I could not be happier.
    iPhone XS - Unlocked

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    Purchased on February 23, 2024

  • M

    Marcus W.

    4/5

    Reviewed in the United States on January 26, 2024

    Buying refurbished there’s only so much you’re allowed to complain about. I bought in good condition and there’s a minor minor scuff at the bottom that you couldn’t even bother to notice making this in my mind excellent condition. Only complaints are screen isn’t fully seated not genuine apple screen (duh) OLED screen would’ve been nice but like I said can’t complain so much other then that I’m happy with the phone. Will be back later for battery review.
    iPhone XS - Unlocked
     

    Purchased on January 21, 2024

  • K

    Kenneth R.

    4.9/5

    Reviewed in the United States on January 22, 2024

    I'm attached to this iphone.I just wish it came in a larger screen size.I'm not sure now. I got use to carrying my iphone in my pants pocket and my 6.5" android in my shirt pocket.I don't want to keep on buying iphones since I'm overly fund of this one.Forget I mentioned the bigger iphone Xs 256gb.
    iPhone XS - Unlocked

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    Purchased on January 5, 2024

  • L

    Lindsay T.

    4.5/5

    Reviewed in the United States on November 14, 2023

    I ordered an iPhone Xs in EXCELLENT condition. The outside of the phone is in almost perfect condition. The only thing I'm not happy about is that the phones battery is at 80% health. For excellent condition the battery's health is suppose to be at 85% or higher. Other than that I am very pleased with the phone. I ordered it on a Friday night (they don't ship on weekends) and it was delivered Tuesday morning. So technically it only took 1 day for me to recieve the phone.
    iPhone XS - Unlocked

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    Purchased on November 10, 2023

  • M

    Maurice H.

    4.3/5

    Reviewed in the United States on March 15, 2024

    Back Market is great. However, this is the second time ordering and receiving phones from this specific seller and BOTH phones had a problem. The iPhone 12 was not quite in the condition advertised. Screen was supposed to be Flawless but had a couple of obviously visible scratches and the iPhone XS had problems with the earpiece (almost no volume). Every other of my many purchases thru Back Market were GREAT!
    iPhone XS - Unlocked

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    Purchased on March 7, 2024