Customer reviews for Refurbished Lenovo Laptops

Kind of a mixed bag. The unit arrived as-described, if sloppily re-assembled. Hinges were loose and case was not properly reassembled. Booted and everything worked well, except the bluetooth which was intermittent and the fingerprint reader which may not have been properly connected. The *very good* news is this unit still had 6 months of Lenovo premiere support. I called Lenovo, trouble-shot it over the phone, then they sent a tech to my house the next day to completely replace the mainboard. While he was at it, the tech re-seated the fingerprint reader and and tightened all the screws, which he said were mostly loose. When he was done, the hinges were no longer loose, the unit was secure and felt great and the bluetooth issue was resolved. Ultimately, extremely happy for the price. I basically got Lenovo-new hardware internals for a third the price of a new Thinkpad. I'm unclear on whether that 6 months of Lenovo premiere support is a standard Back Market thing as part of their warranty support or whether I just got lucky and this unit had that support remaining from the original purchase. Sending the unit back for another questionably-reassambled-after-refurbish unit would have...

My refurbished Lenovo T490 is super. Very clean and very functional. I appreciate the updates on shipping, the way it was packaged, and how much lighter, and how much faster and easier it is to use. Finally, I am happy to help keep one more laptop out of a landfill. I will definitely recommend BackMarket to my acquaintances.

The Lenovo laptop was delivered earlier than expected, in excellent condition for a refurbished computer and was very easy to set up. It is used lightly, mainly with social media so it is most satisfactory especially for the price.

This is a newer version of my old computer. This was a refurbished model and honestly you wouldn't be able to tell except for the label on the box. Works perfectly, no issues at this point. The transaction with Back Market was easy, shipping quick. I would shop with them again.

Very happy with my refurbished Lenovo ThinkPad T480S. I haven't had a computer in years, and is taking some getting used to. But overall it works great, is in pretty good condition, good price, and shipping was fast. I've bought a few android phones and now a laptop from backmarket and have had a great experience every time. I will continue to buy from backmarket, every time the wife or kids break a phone.

I'm very pleased with the computer I purchased through Back Market. I was informed when it would get here. Came all in one piece and it works. I like the quality. I would recommend Back Market. I will also buy again from Back Market. I think it's important to refurbish. Thank you. I also like that you are a B corporation!

Fantastic! After some negative experience with another vendor (Regadget LLC) who sent me an "excellent" notebook with different (less performant) specs and vinyl glued over the actual less than "excellent" condition, I now received a truly excellent notebook that is worth its description. Actually it looks, feels and behaves like new! Whenever I am buying another piece of hardware on backmarket, I'll make sure to buy from BuyRefurbished!

Love thinkpads, and I have had an excellent experience with refurbished think pads. Been using this one for about a month and I’ve had no issues. Product was delivered timely and well packaged

“I recently purchased a laptop from Back Market, and I’m thrilled with the experience. Initially, I was concerned about the battery life, but it turned out to be in excellent condition, holding a charge just as well as a new one. The cosmetic condition was listed as ‘perfect,’ and I can say it lives up to it —there were only minor signs of wear, far better than I anticipated for a refurbished product. Another pleasant surprise was discovering that, despite being listed as having no backlit keyboard, the laptop actually came with one, which was a great bonus. The performance of the laptop has been flawless so far, handling all my tasks efficiently and without any issues. It’s clear the distributor took great care in the refurbishment process to ensure it was in excellent working order. I want to sincerely thank the distributor for their attention to detail and Back Market for providing a reliable platform for high-quality refurbished electronics. I highly recommend Back Market to anyone looking for great products at reasonable prices!”