Customer reviews for Refurbished Lenovo Thinkpad x390

Overall rating

7 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Appearance

    4.1/5

  • Packaging

    4.3/5

  • Shipping

    4.9/5

Reviews

  • Thomas C.

    Verified

    Reviewed 12/30/23, United States.

    I needed a laptop but was on a tight budget, so I took a chance on this refurbished Lenovo, and I am glad that I did. All in, with a 2-year warranty, I paid less than $300.00 for what is essentially a brand-new laptop. Cosmetically, there is no indication that this machine has been used, and it works flawlessly. Also, it shipped shockingly quick. I ordered just prior to Christmas, with no expectation that it would arrive prior to the holiday, and it arrived within 2-days. Definitely a great first experience with BackMarket!

    Condition

    Excellent

    Purchased

    12/21/23

  • Kenny F.

    Verified

    Reviewed 7/29/24, United States.

    Awesome laptop, very speedy, thin and reliable so far. Great price for what I got. I do eventually plan to upgrade the ssd as 256gb isn’t a lot of space but that’s not a high priority as I do have an SD card for additional storage.

    Condition

    Excellent

    Purchased

    7/10/24

  • Mario P.

    Verified

    Reviewed 6/30/25, United States.

    fast delivery very good quality love my laptop

    Condition

    Fair

    Purchased

    6/16/25

  • Olivia G.

    Verified

    Reviewed 5/20/24, United States.

    The purchasing experience was easy and quick delivery. The setup was smooth and no issues. Purchased for my son for online classes!

    Condition

    Excellent

    Purchased

    5/2/24

  • Terris C.

    Verified

    Reviewed 1/3/24, United States.

    It’s been less than a week and I have to return the device. This is a major, inconvenience I am without a laptop. I was under the impression that the devices were refurbished before being sent out. Very disappointed in this app.

    Condition

    Excellent

    Purchased

    12/28/23

  • Joseph C.

    Verified

    Reviewed 11/21/23, United States.

    I have had three different experiences with Backmarket. This being my third purchase. The first was an iPhone and it went great. The second, a Lenovo laptop, not so great. Wrong amount of RAM in the item i received. This is the third experience and by far the worst. Wrong year, wrong condition, and a terrible toxic smell when I opened it. I normally don’t leave reviews but I feel like people should know to make the most informed decision.

    Condition

    Excellent

    Purchased

    11/17/23

  • Sergio F.

    Verified

    Reviewed 6/22/24, United States.

    Great, everything as expected

    Condition

    Excellent

    Purchased

    5/29/24