I ordered the refurbished Lenovo 100E Chromebook 2nd gen Ast from Firestar. It was listed in fair condition, shipped quickly and was in better than fair condition in my opinion. Problem was, the keyboard didn't work. I called Cliff from Beta Macs - the company known on backmarket as Firestar, and he was sO cool, he refunded me in moments. And rather than send me a return label, he told me to just keep it, no questions asked. And suggested I buy an external keyboard - which I did next day @ five below. Awesome service from both backmarket with refund posted in 2 days and Beta Macs for stellar and prompt service by Cliff, a real ace and helluva nice guy.

Pleasantly surprised at the quality of this refurb. I've had bad luck with refurbs purchased elsewhere in the past but everything I've tested on this unit works fine and it looks brand new. the only way you could tell it's a refurb is somebody dropped a couple of food crumbs in the keyboard. Easily fixed. 😅 I would definitely do business here again. Thank you!

I've had this laptop for about a week and a half. I was worried about getting a refurbished laptop but the laptop works perfectly. I use it primarily for school and it is able to handle multiple tabs. Overall happy I made the purchase and got it for a good price.

Wear said "fair", but it was honestly pretty pristine. No issues so far, and the price was really good.

I'm really happy with the Lenovo USB Wheel Laser Mouse! It's simple, reliable, and works perfectly right out of the box. The laser tracking is super smooth and accurate, and the scroll wheel feels just right — not too loose or stiff. It's also very comfortable to use for long periods, and the USB connection means no fussing with batteries or Bluetooth. For the price, it's a fantastic deal. Highly recommend for everyday use! Best service.

I recently purchased the Lenovo USB Wheel Laser Mouse, and I am more satisfied with my purchase! The mouse is incredibly smooth and responsive, making it perfect for both work and gaming. Seller recommended !

I'm very pleased with the computer I purchased through Back Market. I was informed when it would get here. Came all in one piece and it works. I like the quality. I would recommend Back Market. I will also buy again from Back Market. I think it's important to refurbish. Thank you. I also like that you are a B corporation!

Great experience! I found Blackmarket to have a good selection and they provide great service. I'm happy with my purchase, the ordering process, and delivery. I was a little nervous about purchasing a used unit, but I took a chance and am quite satisfied. The Lenovo X13 was like- new, clean with a fresh install of Windows 11 professional, and it's hard to tell it isn't new. Ordering was a breeze. Communication was constant, and shipping was fast and well packaged. I'm a satisfied customer.

My refurbished Lenovo T490 is super. Very clean and very functional. I appreciate the updates on shipping, the way it was packaged, and how much lighter, and how much faster and easier it is to use. Finally, I am happy to help keep one more laptop out of a landfill. I will definitely recommend BackMarket to my acquaintances.

This is a newer version of my old computer. This was a refurbished model and honestly you wouldn't be able to tell except for the label on the box. Works perfectly, no issues at this point. The transaction with Back Market was easy, shipping quick. I would shop with them again.