Customer reviews for Refurbished LG G3

This was a gift for my cousin. She's going through hard times. While her daughter was having a medical emergency, she slipped on some water and shattered her phone. She did not have the money for a new one but with three kids and being a single mom she NEEDED one. I found your website and ordered her this phone. It works great and she is beyond grateful. Thank you!

good phone. fast shipping. thank you. the only problem was the phone was left on in the box and even though the phone was a At&t branded phone, the back cover of the phone had a cover that said verizon so i think you guys must of not had at&t covers but other than that im happy with my phone. this phone will only be used until im able to buy a more expensive one so this will do for now. thanks again. i love the phone and the fast shipping. excellent seller and i plan to tell my friends and family about this website because this website has lots of good deals and discounts. keep up the good work

I got much more than I even expected with this "new" telephone. It is outstanding in every area and I feel I got such a great deal. I also like the friendly communications like I am actually talking to a family instead of a business. "Shiny" for sure but like new would been a better description. It also works perfectly and I got online with Consumer Cellular with no problem. You can be assured if I need another one it will be from Back Market.

You guys are fantastic! Electronics are way to expensive now a days, and you guys have the deal and the support to back it!! I will definitely be back, and have already told a truck load of friends about your store!! Thanks a ton!! Jerry Cassiano

I have had to send two phones back. The first, the screen did not work properly. The second, a replacement for the first, the wifi did not work properly. They have been good about replacing them without any problem but one has to wonder how well they are actually checking these refurbished phones out. Not withstanding these comments I would purchase from them/you again. Their service has been good.

Hi Greg, I appreciate your checking in via email to see how I like the phone. First of all, kudos for recycling/refubishing electronics. Big points there. I think the phone is ok. The battery seems to drain quickly, and take a long, very long time, to charge. Of course, perhaps it is the charging cord I'm using, although my old phone, despite its issues, didn't take that long. Yesterday when I looked at it after my dog walk (I like to listen to videos while I'm walking) I plugged it in, and it said it would take 19 hours to charge!! I turned it off and it was charged in about 4 hours, which I also thought was a long time. I also purchased from another seller some bluetooth ear buds at the same time. I'm thinking of sending them back because sometimes they don't connect to my phone, when they say "connected" in my ear. Weird. Sometimes they will turn themselves off. Because both the phone and the earbuds are new to me, I'm not sure where the problem lies. The phone's appearance is great, no issues there at all. It arrived quickly. I really appreciated the price; in this covid-contracted world cash flow is negligible, and it worked for my budget. I will certainly think o...

I have had a GREAT experience! Everyone has been very patient and kind. I love my new phone...it is EXACTLY as it was listed! You cant beat the fast service and the excellent price! Thank you BACKMARKET!!

pics were left on the device showing that it wasnt refurbished at all. no internet connection and buggy software. it shows the quality of the website and the seller.

Stopped

The phone came 2 weeks late. DO NOT WANT. I was told I was getting a refund but as of yet have not received it.. I am over this battle and will never buy with Black Market again. If you want this phone back send me the shipping label and I will return it.