Customer reviews for Refurbished Microsoft Surface Pro 4

Specs exactly as described. The screen looked brand new, which I was worried about as I've never bought refurbished before. But I'm super happy with this order, thank you!

I like Back Market. This is the first purchase I've regretted. The good: I love Back Market's philosophy, have made several purchases, enjoyed using the products, fully intend to make more purchases, and I highly recommend the company. The bad: my most recent purchase, a Surface Pro 4, has performed rather poorly for the money spent. It's been 8 years since the Pro 4 was first released so I didn't expect bells and whistles. Specifically, I was looking for a little more RAM and was pleased to come across this tablet computer with 16GB RAM. I have other computers and only intended to use this device for one, huge 2 GB app (JW Library), a 120 MB drawing app, 5 hrs/week Zoom meetings, and some email and online shopping. What I didn't expect to spend $450.00 on is frequent overheating, screen flickering, and computer freezes. I was surprised to find the computer would be incapable of installing Windows 11. There is now also a fingerprint-size screen burn that I hadn't noticed before. I can't find a driver to enable printing to my Canon MX922. I accept the possibility that many of these are tech-age-related/research-resolvable issues, but they're irksome! I mean, I could--MAYBE-...

Order arrived very quickly and was well packaged. Unfortunately received the wrong item but was able to easily return it with zero issues.

I am so happy with this purchase. I did a lot of research prior to purchasing this Surface and I am glad I did. It is amazing how Back Market had this gem for sale. Thank you, Back Market!

Awesome. Everything on it works, still feels pretty fast for an 8 year old tablet. Does everything I need it to do!

Was definitely wary of buying a refurbished computer but the Surface Pro 4 suited all of my needs and was at the right price. I've been using it for 2 months and can say that it's flawless. The additional one year guarantee made this an essentially risk free purchase. Thanks!

Floored at the great condition! I selected "Good" but the tablet I received looks and performs like new. So happy I choose Back Market! Thanks again! Great price and awesome product!

Arrived with a dysfunctional touchscreen, and Wi-Fi will not connect at all. Tons of software issues.

so far good quality