69 verified reviews in the last 10 years.
Jakob L.
Purchased on December 28, 2023
Verified purchaseSpecs exactly as described. The screen looked brand new, which I was worried about as I've never bought refurbished before. But I'm super happy with this order, thank you!
Condition
Excellent
Reviewed in the United States on February 7, 2024
Rachael J.
Purchased on June 12, 2023
Verified purchaseI like Back Market. This is the first purchase I've regretted. The good: I love Back Market's philosophy, have made several purchases, enjoyed using the products, fully intend to make more purchases, and I highly recommend the company. The bad: my most recent purchase, a Surface Pro 4, has performed rather poorly for the money spent. It's been 8 years since the Pro 4 was first released so I didn't expect bells and whistles. Specifically, I was looking for a little more RAM and was pleased to come across this tablet computer with 16GB RAM. I have other computers and only intended to use this device for one, huge 2 GB app (JW Library), a 120 MB drawing app, 5 hrs/week Zoom meetings, and some email and online shopping. What I didn't expect to spend $450.00 on is frequent overheating, screen flickering, and computer freezes. I was surprised to find the computer would be incapable of installing Windows 11. There is now also a fingerprint-size screen burn that I hadn't noticed before. I can't find a driver to enable printing to my Canon MX922. I accept the possibility that many of these are tech-age-related/research-resolvable issues, but they're irksome! I mean, I could--MAYBE-...
Condition
Excellent
Reviewed in the United States on September 23, 2023
Daniel D.
Purchased on November 9, 2022
Verified purchaseA tech nerd friend recommended BackMarket when I was considering a MacBook Pro for one of my editing team to carry (you know...so I could make 'em work all the time!). After looking a round, I poked in a search for a Microsoft Surface, and found a perfect tablet for myself. It was clean, fully functional, wiped and ready to use when it arrived in near record time. The prices, availability, customer follow-up and service make it easy to understand why BackMarket was recommended to me, and will make it easy to recommend them to someone else. Again and again!
Condition
Excellent
Reviewed in the United States on November 19, 2022
Jane B.
Purchased on December 16, 2023
Verified purchaseSo far so good. I did buy a fan for it. It does get quite warm. Still learning new things on it. Enjoying it so far. Thank you!
Condition
Excellent
Reviewed in the United States on December 31, 2023
Darrell P.
Purchased on December 7, 2023
Verified purchaseI am a first-time buyer. the seller is legit and this site is legit to buy good items! I will be a regular buyer in the future. I am glad a site like this exists.
Condition
Excellent
Reviewed in the United States on December 18, 2023
Jeff J.
Purchased on November 29, 2023
Verified purchaseOrder arrived very quickly and was well packaged. Unfortunately received the wrong item but was able to easily return it with zero issues.
Condition
Excellent
Reviewed in the United States on December 15, 2023
Austin F.
Purchased on November 12, 2022
Verified purchaseHello, I am happy with the BackMarket service but am somewhat unhappy with the device. The edges are too angular and sharp, making it uncomfortable to hold. I will mainly be holding the Surface for reading, so I need to be able to hold it for long periods. Do you have any suggestions for cases that eliminate this, or are other Surface models more rounded like iPads and Kindles?
Condition
Excellent
Reviewed in the United States on December 4, 2022
Nicholaus O.
Purchased on November 15, 2022
Verified purchaseFor the price I wish my surface came with the pen. It arrived in perfect condition. Charger worked great. Battery life drained a little quicker than I'd like but maybe wifi was the cause. Overall 4.5 stars
Condition
Excellent
Reviewed in the United States on November 18, 2022
Francisco Z.
Purchased on June 18, 2024
Verified purchasevery happy product looked good , works great and a great price.
Condition
Fair
Reviewed in the United States on June 28, 2024
Will H.
Purchased on January 8, 2024
Verified purchaseCame quick. In great shape, just what I was hoping for.
Condition
Excellent
Reviewed in the United States on January 11, 2024