The product was exactly as advertised, the console looks and plays just like brand new. I am very satisfied with the speed of delivery, will definitely use this company for more electronic needs in the future.

I was extremely skeptical going into this process. Based on the reviews, buying from Back Market clearly doesn't work out for everyone. Thankfully, though, it was a completely smooth process for me. The Xbox and controller I received seem to be working flawlessly so far. I also traded in an old Xbox One X and received the full trade-in amount I was offered. I fully expected that amount to be designed to entice me so that they could then drop the payout amount after actually receiving the Xbox. It was all fully transparent, though, and I received $158 for the Xbox and one controller. That is way higher than any other trade-in offer I was able to find through places like Gamestop or the official Microsoft store. I'm very happy with my decision to try out this site.

the Xbox one s was not excellent condition it had a broken HDMI port and broken controller but customer service was amazing and refunded me the money it was a great experience they updated me every day

Was packaged safely and exceeded my expectations. I purchased this in good condition and there were barely any scratches on the console. Came with controller (batteries were provided). The cord to charge the controller with was not provided. The power supply cord and hdmi cord was provided though. My game is currently hooked up into my tv and I’m enjoying it. I will say that the GB is killer and you should look to invest in an expansion card if you want to play more games on this console. You get what you pay for

Delivery was fast, packaging was sturdy and protective, and the Xbox I received is just as it was advertised... in excellent condition! This is the 2nd item that I've purchased from Back Market. Very pleased!

My Xbox console arrived quickly with the controller and an HDMI and power cable. The console was clean and worked well. I was pleased with my purchase. I traded in an older console and the process went very smoothly, a shipping label was provided and I received my trade in value within a week.

Downloading some games as we speak. So far so good. Haven’t had a gaming system since the OG Xbox which quit on me in ‘06 👀 Excited to see what this bad boy can do. Set up has been a breeze so far and the console doesn’t have any visible damage or problems and isn’t overheating or doing anything unsuspected in my first day of owning

Happy with my purchase. It was a great deal on a "good" condition. A few scuffs on the exterior but it runs well. I like the 1 year warranty as well. I haven't seen the price point I bought it at so if you're patient enough for the right deal, it's worth it. You also can look online for promo's as I got a code for an extra $25 off. I would recommend backmarket to friends.

The xBox itself was in great condition and is working perfectly. I will say that the controller that came with was used and was not in great condition, and the left stick of the controller has a good bit of forward drift even when not being engaged.

Ordered the item and it arrived within a week. The XBox itself was in great condition as advertised, but the controller was more damaged than I anticipated. I contacted BackMarket and they immediately offered me a credit for the controller, so I could purchase a new one. Very pleased with the product and the customer service.