Reviewed in the United States on May 25, 2023
First experience with back market and this will be my last. Ordered a laptop in supposedly excellent condition and was sent a laptop with multiple dents dings and scratches on it. Also received the laptop in the wrong color.
Was hoping to see if I can get a replacement, but your support team is unresponsive and takes days to respond. I’m just going to return this laptop a request for my money back since I don’t want to deal with you guys ever again. Only good thing I got out of this was that I received return label instantly
Swappa and eBay support are millions times better and I’d rather pay a little extra money purchasing from them than back market.
Razer Blade RZ09-03287E72-R3U1 15-inch - Core i7-10750H - 16GB 512GB NVIDIA GeForce RTX 2070 Max-Q QWERTY - English
Purchased on May 17, 2023