Customer reviews for Refurbished Scooter

Reviews

  • Thomas I.

    Verified

    Reviewed 5/18/25, United States.

    I bought a refurbished Segway F65 scooter in excellent condition. I am 95 percent sure it was brand new. I couldn't be happier with the scooter so far. The reason I couldn't give 5 stars is I didn't receive the 6 screws I needed to assemble and absolutely no directions to set up. But honestly those issues were easily Fixed and couldn't be happier with my decision to buy through back market. Definitely will be a customer of back market in the future!!!!

    Condition

    Excellent

    Purchased

    5/3/25

  • Frank K.

    Verified

    Reviewed 4/7/25, United States.

    Really good scooter, was basically brand new with minor scratches, but rides really good and is extremely intelligent, be aware that when you first start riding it, the battery will drop real fast as the scooter’s battery management systems adjust accordingly to your riding style and other stuff lol, but after 2 charging cycles you should be able to get around 15 miles of range, assuming average speed of 9-12 mph

    Condition

    Excellent

    Purchased

    3/26/25

  • M k G.

    Verified

    Reviewed 4/27/25, United States.

    Terrific deal. The scooter is in like-new condition. Impeccably packaged in the original box. There is absolutely nothing that makes a difference between this refurb and a brand new one. Comes with a 12 month warranty. Shipped immediately. Got here in a pinch. Thank you friends, this is an amazing find. My nephew is over the moon. -MK

    Condition

    Excellent

    Purchased

    4/23/25

  • Matthew M.

    Verified

    Reviewed 10/20/25, United States.

    Fast shipping. Excellent condition. Looks and rides as if it were brand new. Battery seems to be fine and holds the advertised charge. Time will tell if it holds up. So far so good!

    Condition

    Excellent

    Purchased

    10/3/25

  • Esther M.

    Verified

    Reviewed 6/19/25, United States.

    Bought this as a gift. Arrived timely and as described. My nephew has loved this scooter! Would use Back Market again.

    Condition

    Excellent

    Purchased

    6/1/25

  • Jurgen P.

    Verified

    Reviewed 12/28/24, United States.

    I recently purchased a Segway Ninebot S 6358865 Electric scooter as a gift for my child, but unfortunately, the experience was far from satisfactory. Upon opening the package, we discovered that the wrong item had been sent; instead of the standard model, we received the Segway Ninebot S Kids version. Given that this was a gift, our child was naturally excited and reluctant to part with it, making the prospect of returning the item quite challenging. To make matters worse, the Segway Ninebot S Kids is listed at $90 less on the official website, yet there was no straightforward way to obtain a refund for the price difference through the automated system. Attempting to resolve the issue, I found it nearly impossible to reach a customer service representative. The only available option was to return the product entirely, which was not a feasible solution given our child's attachment to the scooter. This experience has been incredibly frustrating, highlighting significant shortcomings in Segway's customer service and order fulfillment processes. I hope that the company addresses these issues to prevent similar disappointments for other customers in the future. For those considering a purchase, I recommend verifying your order upon arrival and being prepared for potential challenges in customer support if issues arise.

    Condition

    Excellent

    Purchased

    12/4/24

  • John W.

    Verified

    Reviewed 8/18/23, United States.

    This thing is amazing, I cannot believe I didn’t get one of these sooner! The scooter that arrived looks amazing and apparently only has a life total of 60 miles rode; it’s virtually brand new! And I got it for about half the new price!!

    Condition

    Excellent

    Purchased

    8/13/23

  • Andly K.

    Verified

    Reviewed 2/13/25, United States.

    Not the best for my money, even when refurbed. Lots of issues on this lil guy; battery doesn't charge fully (yes i've checked app settings), suspension on the front isn't adjustable and makes a clack sound over little bumps, the handle feels cheap; just plastic. The app experience is good but the scooter itself is subpar.

    Condition

    Excellent

    Purchased

    1/23/25

  • Claudia P.

    Verified

    Reviewed 8/18/25, United States.

    Came new in box and works great! Highly recommend

    Condition

    Excellent

    Purchased

    8/4/25

  • Ixora x C.

    Verified

    Reviewed 4/25/25, United States.

    ordering this scooter was a horrible idea. don't do it. the first one they sent didn't even turn on. i asked for a refund but they sent a replacement instead, this scooter it's HEAVY and on my first ride, after a full charge, the battery died after 4 miles. i'm currently stranded outside writing this review. thanks alot for the waste of money and time, this entire process has been a nightmare through and through.

    Condition

    Excellent

    Purchased

    4/2/25