140 verified reviews in the last 24 months.
Lindsay M.
Purchased on February 14, 2024
Verified purchaseLove BackMarket! Lol love the new commercial/ad too! I’ve purchased quite a few devices over the last couple of years. From iPhones, galaxy phones, iPads and more im not thinking about I’m sure. They make great gifts… what’s even better they are refurbished and not some trash floating in our oceans and in our landfills. Every single device I’ve purchased is still being used and in perfect working order. Will never buy brand new again. I’m not one who likes the price tag of brand new items these days. So thank you backmarket team! Keep up the awesome work. Maybe throw some coupons to the repeat customers once and a while lol.. (worth a shot, lol) I’m a bargain hunter 😉
Condition
Excellent
Reviewed in the United States on March 21, 2024
Amil G.
Purchased on March 24, 2025
Verified purchaseI'm really happy about my purchase. Its came with Brand new Condition. This is my 2nd purchased on the BackMarket. I'm really happy with this purchase. Before I get iPad and its came with some ded pixal issues after 6 months. i have doubts and buy again. but this time I'm really happy about the Product with the condition. This seller was amazing.
Condition
Excellent
Reviewed in the United States on April 19, 2025
Mario J.
Purchased on March 11, 2024
Verified purchaseOrdered black galaxy s9 excellent condition to use for trade in, received a blue s9 slightly below excellent condition. Trade in was still accepted, but quality control could be better. Also would’ve messaged customer service but the system routes and directs in a way that makes that difficult.
Condition
Excellent
Reviewed in the United States on March 26, 2024
Cesay C.
Purchased on November 13, 2024
Verified purchaseGetting it delivered only took 2 days. Phone was packaged securely and thoroughly. The phone itself was in wonderful condition even though I bought it as “Good.” Have no complaints. Amazing service and quality for an unbeatable price.
Condition
Good
Reviewed in the United States on November 24, 2024
Lou C.
Purchased on February 13, 2024
Verified purchaseWhen I bought a Galaxy S9, I was assured that "most" service providers would accept it. I went to Spectrum where the agent helped to cancel my Gov't phone service and set up the S9, BUT then he said oh sorry Spectrum doesn't provide for that model. Things got confusing, since I knew I'd put the S9 on my credit and would need to return it. HOWEVER, the agent told me that if I traded it in, I would be elegible for a promotional that ends up with a new phone, the Motorola RAZR for free (!) I have confirmed that there was no misunderstanding. So I will pay for rather than return the S9. I appreciate being able to cancel the extra warrantee. Thank you.
Condition
Good
Reviewed in the United States on March 10, 2024
Erica M.
Purchased on September 4, 2023
Verified purchaseI am very happy with the phone I ordered. It is in great condition and works perfectly. It does have a short battery life, but I think that is to be expected with any refurbished phone. I will be ordering from here again in the future.
Condition
Good
Reviewed in the United States on September 24, 2023
Anthony M.
Purchased on May 13, 2024
Verified purchaseI would give this transaction 6 stars if I could. This phone literally looks factory new. Original Samsung packaging and documentation included. It even had the OEM looking screen protector on it. On time shipping and great price as well. Job well done BackMarket.
Condition
Excellent
Reviewed in the United States on May 17, 2024
Dean M.
Purchased on March 22, 2024
Verified purchaseThe phone was packed securely to prevent damage in transit and arrived in great condition. The phone looked practically brand new. It had almost zero scratches. The phone had been factory reset and all evidence from any previous owner had been completely wiped from all system data folders. I would definitely buy from this vendor again!
Condition
Excellent
Reviewed in the United States on March 31, 2024
Trinity F.
Purchased on February 20, 2024
Verified purchaseCame in factory packaging, but had a bit of some kind of powder it seemed around the crack in the edge of the phone and something in the speaker causing it to sound a bit tinny but it ended up resolving itself. Couple days after buying I try the selfie camera and it's as if there's a cataract over the screen. Hopefully I can get a repair.
Condition
Excellent
Reviewed in the United States on March 5, 2024
Almoustapha S.
Purchased on June 14, 2023
Verified purchaseTo be honest we phone look good, first buying a phone on the web site and I everything was except the battery seriously I can rarely use the phone for more than 45 minutes. 1 first phone et really disappointed and I give them another try and let's see if will be different
Condition
Good
Reviewed in the United States on January 1, 2024