Customer reviews for Refurbished Microsoft Surface Pro 3

Overall rating

100 verified reviews

Rating details

  • Overall performance

    3.7/5

  • Accessories

    3.6/5

  • Battery

    3.7/5

  • Lens & Camera

    3.8/5

  • Appearance

    4.2/5

  • Packaging

    4.4/5

  • Shipping

    4.4/5

Reviews

  • Joe A.

    Verified

    Reviewed 12/28/22, United States.

    The price was my biggest decision maker when I bought this Surface pro 3. But, I am very impressed with the quality of the Surface Pro 3 along with the customer service from your company! Outstanding is the only word I can think of to describe both areas! I will return to buy my next computer product! Keep up the great work! Joe Arwood Fargo, ND

    Condition

    Fair

    Purchased

    11/30/22

  • Elton V.

    Verified

    Reviewed 6/16/25, United States.

    Very bad. The Surface overheats a lot, sometimes doesn't even turn on properly, and makes a weird noise. I didn't return it only because I live in Portugal and the return would be too expensive. I was disappointed with the quality of the product. I expected it to have been better tested before being sent. I wouldn’t buy again under these conditions.

    Condition

    Fair

    Purchased

    5/29/25

  • Naomi M.

    Verified

    Reviewed 11/14/24, United States.

    The device was bad and they were unable to send me a replacement so I got a refund. Now all replacements are more expensive than the one I purchased. I chose the device in “excellent” condition. Very disappointing

    Condition

    Excellent

    Purchased

    10/11/24

  • Charles P.

    Verified

    Reviewed 10/15/24, United States.

    Great

    Condition

    Excellent

    Purchased

    10/4/24

  • Jose M.

    Verified

    Reviewed 10/7/24, United States.

    strange red smudge on the back but easily clean the Surface tablet is great thought

    Condition

    Excellent

    Purchased

    10/1/24

  • Jane B.

    Verified

    Reviewed 12/31/23, United States.

    So far so good. I did buy a fan for it. It does get quite warm. Still learning new things on it. Enjoying it so far. Thank you!

    Condition

    Excellent

    Purchased

    12/16/23

  • David E.

    Verified

    Reviewed 2/18/23, United States.

    Surface Pro 3 arrived within estimated delivery time. Great for being used and as fair condition. Loaded up with Ubuntu and got myself a Linux "tablet". Thank you!

    Condition

    Fair

    Purchased

    2/5/23

  • Austin F.

    Verified

    Reviewed 12/4/22, United States.

    Hello, I am happy with the BackMarket service but am somewhat unhappy with the device. The edges are too angular and sharp, making it uncomfortable to hold. I will mainly be holding the Surface for reading, so I need to be able to hold it for long periods. Do you have any suggestions for cases that eliminate this, or are other Surface models more rounded like iPads and Kindles?

    Condition

    Excellent

    Purchased

    11/12/22

  • Karen H.

    Verified

    Reviewed 5/28/23, United States.

    the surface pro worked well on day 1. it has not worked since. it shut down for low battery, but it won't charge. it is useless and I will be returning it immediately. I don't know who refurbished it, but they didn't get it right. I am so disappointed. 😔

    Condition

    Fair

    Purchased

    5/24/23

  • Francisco Z.

    Verified

    Reviewed 6/28/24, United States.

    very happy product looked good , works great and a great price.

    Condition

    Fair

    Purchased

    6/18/24