cell fix expert's customer reviews

3.4/5

10 verified reviews in the last 12 months.

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  • B

    Bryant T.

    Purchased on May 28, 2024

    4/5

    Ordered priority shipping, did not come within the time frame specified, was refunded for that! When my phone came in, was given the wrong storage size of 256gb instead of 512 gb. The support team was extremely nice in handling my situation but I can't lie I was a bit frustrated with the entire experience.

    Reviewed in the United States on July 1, 2024

    iPhone 14 512GB - Blue - Unlocked - Dual eSIM
  • G

    Grant D.

    Purchased on December 27, 2023

    4.4/5

    The ordering process went super smoothly. The phone was just ok. There were quite a few dings on the edges of the phone and around the rear facing camera. The screen had a bunch of micro scratches and one that looks like an eyelash is stuck to the screen. The phone works well other than the screen is not very touch sensitive, so I have to type and swipe very deliberately. Over all pretty good for the price

    Reviewed in the United States on January 14, 2024

    iPhone 13 128GB - Midnight - Unlocked
  • A

    Amar L.

    Purchased on January 2, 2024

    4.3/5

    i ordered excellent condition nd it had scratches on the screen itself left magsafe residue on the back, 91% battery capacity but i’m grate

    Reviewed in the United States on January 9, 2024

    iPhone 14 Pro 128GB - Gold - Unlocked - Dual eSIM
  • A

    Amiah K.

    Purchased on December 21, 2023

    4.6/5

    Ordered good quality phone. Phone looks great the only issue is the fuzzy sounding speaker whenever audio plays. Sounds like shit honestly but I’m not returning the phone.

    Reviewed in the United States on January 7, 2024

    iPhone 13 128GB - Pink - Unlocked
  • D

    Danielle A.

    Purchased on January 28, 2024

    1.3/5

    "Cell fix experts" are not really experts at all. I ordered the iphone 13 pro max in supposedly excellent condition and they sent me one with scuff marks all over, a dirty hole at the top, the cameras scratched and scuffed, and the screen slightly cracked at the top. On top of that, the phone heats up very fast. Additionally, they sent me a charger that does not even fit in charging port. The packaging was terrible. They put the phone in an oversized box with no additional support to the phone. Not even bubble wrap. They also just threw the wrong size charger on top so it could scratch up the phone some more. Terrible service. Do not trust this seller.

    Reviewed in the United States on February 1, 2024

    iPhone 13 Pro Max 128GB - Gold - Locked T-Mobile
  • J

    Joshua eben S.

    Purchased on May 19, 2024

    2/5

    Seller waited three business days to send phone, to then only receive a phone that was severely scratched all over the screen and well below the “excellent” condition I had paid for. Not a good experience.

    Reviewed in the United States on July 1, 2024

    iPhone 14 256GB - Midnight - Unlocked - Dual eSIM
  • T

    Taylor B.

    Purchased on December 17, 2023

    5/5

    Phone is almost flawless and works great! Arrived immediately

    Reviewed in the United States on December 31, 2023

    iPhone 11 64GB - Black - Unlocked
  • A

    Anwar V.

    Purchased on January 14, 2024

    2/5

    Waited for 5 days after placing the order and contacted the Helpdesk when saw the status still as ' Preparing your order'. When asked about the delay, order was cancelled. Refund is processed but a bad experience after waiting for 5 days.

    Reviewed in the United States on January 18, 2024

    iPhone 12 Pro 256GB - Pacific Blue - Unlocked
  • M

    Makayla H.

    Purchased on January 4, 2024

    2.8/5

    They lied about the condition of the phone I ordered. It had really bad cosmetic issues and they attempted to cover it up with a cheap screen protector. I asked for excellent condition. I've bought Androids from Backmarket that were in better condition than the mess they sent. Then they charged me for not sending back the charger, which I actually did, so I definitely won't be buying from this seller ever again.

    Reviewed in the United States on January 18, 2024

    iPhone 13 mini 128GB - Pink - Unlocked
  • K

    Keli D.

    Purchased on January 2, 2024

    3.8/5

    Phone was great but ordered a Samsung 23 and they sent it with an iphone cord?!?

    Reviewed in the United States on January 10, 2024

    Galaxy S23 128GB - Green - Unlocked