Customer reviews

Overall rating

57 verified reviews

Rating details

  • Overall performance

    3.1/5

  • Appearance

    3.2/5

  • Packaging

    3.3/5

  • Shipping

    3.5/5

Reviews

  • Stacy R.

    Verified

    Reviewed 8/16/23, United States.

    I purchased an Xbox that was reportedly sold as excellent condition. The x box was in poor condition with the back part removed from the controller. I immediately notified the seller of the poor condition of the item and that I wanted a refund! I was notified the item was received and I would be getting a refund. I was then notified 5 days later that the controller was missing and they are now trying to dispute the refund! I have a copy of the pictures of the equipment and the documents. I would not recommend this company to anyone!!! I did not receive what I ordered and when I sent everything back as it was sent to me, they are trying to say I did not send the broken controller back…

    Condition

    Excellent

    Purchased

    7/30/23

  • Jennifer A.

    Verified

    Reviewed 6/28/21, United States.

    After struggling to figure out what was wrong with my old Xbox 360 I decided to try a refurbished one now that I can find them again! (COVID). The deal was a good one, they sent several emails describing what would happen and how to contact them for help...very comforting! they gave a window for delivery and it arrived sooner than expected (always good). played it over the weekend and it's working fine. Very happy with this purchase so far.

    Condition

    Good

    Purchased

    6/16/21

  • Colin R.

    Verified

    Reviewed 12/27/22, United States.

    Works just like the one I had 25 years ago.

    Condition

    Good

    Purchased

    7/15/21

  • Tamia D.

    Verified

    Reviewed 12/16/22, United States.

    Fast delivery and great customer service

    Condition

    Excellent

    Purchased

    12/6/22

  • Nicholas H.

    Verified

    Reviewed 1/15/22, United States.

    PlayStation works great, no problems with it so far and was delivered earlier than expected. Overall great experience.

    Condition

    Good

    Purchased

    1/3/22

  • James J.

    Verified

    Reviewed 3/28/22, United States.

    The product was as advertised, in good condition and works fine so far. A very good value. The packaging was possibly the worst I've ever seen, it was a miracle the product arrived in one piece. The box looked like it had been kicked to my door from the supplied, not shipped on a truck.

    Condition

    Excellent

    Purchased

    3/16/22

  • Charles C.

    Verified

    Reviewed 9/23/22, United States.

    The xbox is okay but it makes a loud whirring noise every minute or two but outside of that I have no complaints.

    Condition

    Excellent

    Purchased

    1/26/22

  • Connie K.

    Verified

    Reviewed 2/22/22, United States.

    product looks great just hooked it up today Ordered game not delivered yet It is great my grandsons love it Always like you products Thanks

    Condition

    Good

    Purchased

    2/5/22

  • Tyler D.

    Verified

    Reviewed 6/3/22, United States.

    I ordered on 5/21/2022. I received it promptly but it was missing pieces and a few features didnt work. I returned it to the seller and they have been kind. But im writing this on 6/3/2022 and still have not received my replacement. I am kind of worried that when I do get it, it will have the same problems.

    Condition

    Good

    Purchased

    5/21/22

  • Lisa B.

    Verified

    Reviewed 12/21/21, United States.

    Quality of my "excellent condition" Wii game console leaves little to be desired! I paid extra to get one in excellent condition, the one I received is missing the doors that cover all of the component plugs and looks like it was dragged behind a car. Customer Service: Meh. Item was supposed to arrive between Dec 3rd and 6th. I contacted them on the 3rd asking for tracking. I received a reply offering a 10% discount but yet still no tracking information. I wrote back simply asking for tracking. 2 days later (Sunday) they printed up a shipping label. Tuesday I contacted AGAIN because the tracking information provided had not been picked up by the USPS. Received a reply apologizing for a glitch in their software on tracking and inventory... Finally on Wednesday the package was scanned by the USPS and did arrive in a timely fashion. I ship every day and I am well aware that anyone can print a shipping label. I wouldn't recommend this company at all, the product is not as decribed.

    Condition

    Excellent

    Purchased

    11/24/21