Outstanding! Website easy to read, shop and place orders. Excellent prices, free shipping and detailed order status and shipping details every step of the way and a great warranty. Phone delivered a week early! I had high anxiety opening the box due to not knowing what I would find. The phone was incredible - perfect in every way! No visible signs it had ever been used, battery 100%, activated perfectly and transferred my backup from my SE3 without any problems. I love my NEW iphone 16 plus and the customer experience Back Market afforded me. Have already told friends of my great experience and wish you well! Keep up the excellent work - I already know where I'm going for my next iPhone... Warmest regards, William Newsome

I was skeptical at first because I had never heard of Back Market till recently. The iPad is great. Transferring and setup was seamless. Came with a cord, and I honestly don’t see any prior signs of use. My daughter started using it right away. Will be ordering from here again in the future for any tech.

This is our 4th Back Market phone and we have been thrilled with each one - they work perfectly, are in great condition, and I would have kept each one far longer (if Apple wouldn’t change them up). I tell a lot of people about Back Market - Quality and great prices!

The phone came, was in the condition I expected, and worked well. Only weird thing is they sent me a lightning apple cable which doesn’t work for this device as it can only be charged by a usb-c cable.

Looks brand new . Perfect condition. I highly recommend using Back Market to all my friends to save big time on all Apple purchases. This is the 3rd Apple Product I bought, all are perfect.

The controllers right analog had crazy stick drift so a new controller was needed. The Xbox has some drawing on it and small dents on the edge. This refurbisher didn’t properly test the controller or clean the Xbox. I love back market and I’ve been eyeing an Xbox for a while but I am unsatisfied with this purchase.

So far, I absolutely love it! Waiting for new case and film cover which may never get here because of course everything comes from China and that situation is not going well! Would really like to get some instruction on use of camera because it sounds unbelievable! Looking in Amazon for good book! Phone was immaculate and looks like a dream! I do have one little problem! It doesn’t charge with all of my “c” chargers!! Only certain ones so I’m keeping those aside so when I travel I don’t take one that does not work! Love the deal!!

Absolutely love it! The only thing keeping me from leaving a full 5 stars is the condition seems on the low side of excellent. There's a few noticeable blemishes and scratches. Not a huge deal and they are glaringly noticeable, but enough to where I feel like an excellent rating/price point is a stretch. But overall I am very satisfied with my purchase at this point.

Light nicks on the side since I bought cheapest one- works perfectly. Second purchase from backmarket and as usual am shocked how good backmarket treats me

It’s been 10 years since the last time I had an iPhone. The last one I had was the 6s plus. This is a nice change from an android. I can’t believe I’m saying I love my new iPhone.