CNE Direct's customer reviews

214 verified reviews in the last 24 months.

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  • S

    Sam G.

    Purchased on March 8, 2025

    Verified purchase

    Dell Precision 3541 15-inch (2019) - Core i7-9850H, 32 GB RAM, 512 GB SSD Initial Review: I've recently purchased this refurbished Dell Precision 3541, and here's my honest first impression after initial testing: Pros: - Excellent performance from the Intel Core i7-9850H CPU and 32 GB RAM. - Fast boot times and smooth multitasking thanks to the 512 GB SSD. - Professional, clean build quality with minimal cosmetic wear. - No noticeable performance throttling or stability issues under normal workloads. Great overall value for the specs provided. Cons: - Noticed occasional high CPU temperature spikes, particularly during intensive processes such as major Windows updates. - Minor cosmetic imperfections, such as slight marks on the laptop lid, but nothing serious. - Screen has subtle white spots (likely minor pressure marks); they're not very noticeable during regular use, but worth mentioning. Important Note: High temperature spikes were significantly noticeable during heavy Windows updates (like the Windows 11 update). Thankfully, temperatures stabilized afterward. Overall Initial Verdict: Very pleased so far! Great specs and solid performance for a refurbished model. The heat m...

    Reviewed in the United States on March 18, 2025

    Dell Precision 3541 15-inch (2019) - Core i7-9850H - 32 GB - SSD 512 GB
  • Q

    Qasim B.

    Purchased on February 13, 2025

    Verified purchase

    disappointed to buy a laptop in excellent condition only to have a loud fan noise and discoloration at the corner of its screen. i’ve already bought and returned a laptop from the same refurbisher and i’m discourage to return this one and wait another 10 days for another laptop because it’s interrupting my work. i believe a laptop that has a fan noise that loud should not be under excelente category.

    Reviewed in the United States on February 19, 2025

    MacBook Pro Retina 16-inch (2019) - Core i9 - 16GB - SSD 512GB
  • O

    Oliver P.

    Purchased on January 30, 2025

    Verified purchase

    We got this for my son for school. It's excellent - great size for young kids, crispy screen, snappy response. And coming as refurbished, it looks/functions very well. Only qualm is the battery life doesn't feel very long, but he uses it almost exclusively for a game-like school app (and games suck power). I very much recommend buying from here!

    Reviewed in the United States on February 16, 2025

    iPad mini (2019) 64GB - Space Gray - (Wi-Fi)
  • B

    Branden L.

    Purchased on January 25, 2025

    Verified purchase

    I have always been hesitant to purchased a refurbished computer but not anymore. My MacBook showed up in like new condition and has been exactly what I needed for over a $1000 less than new. I’ll be using back market for all my electronic needs from now on.

    Reviewed in the United States on February 9, 2025

    MacBook Pro Retina 13-inch (2020) - Core i5 - 16GB - SSD 512GB
  • E

    Elif Y.

    Purchased on January 14, 2025

    Verified purchase

    It's really good, works perfectly fine. My only issue is that the screen doesn't feel like legit IPads/ IPhones. It feels more plasticy and hollow. I cant really explain it well? but it's definitely not like an original IPad screen. You can tell it's refurbished. Besides that, it's exactly like a regular IPad. Legit deal.

    Reviewed in the United States on January 16, 2025

    iPad 10.2 (2020) 128GB - Silver - (Wi-Fi)
  • E

    Emma A.

    Purchased on October 9, 2024

    Verified purchase

    beautiful monitor and display. exactly as a brand new one! never spending the money on new tech again. refurbished is the way to go. very quick delivery and fulfillment speed. packed securely and came with cords, warranty and instruction manual. perfect condition. pretty tall stand for a monitor but it tilts so thats okay. has a solid base to balance and secure the screen with cord storage.

    Reviewed in the United States on October 13, 2024

    Lenovo 29-inch Monitor 2560 x 1080 LCD (L29W-30)
  • S

    Salvatore B.

    Purchased on February 5, 2025

    Verified purchase

    Computer came in excellent condition as described. Only thing I am dissatisfied with it the knock off computer charger that came with my macbook. I was told specifically by and Apple tech not to use it as it may cause battery issues and or a fire. I also work in IT and spoke to my team regarding the issue. Same conclusion. Back Market told me the charger meets their standards and to go go purchase a legit one on my own if I wanted.

    Reviewed in the United States on February 20, 2025

    MacBook Pro Retina 15-inch (2017) - Core i7 - 16GB - SSD 512GB
  • T

    Thomas W.

    Purchased on May 20, 2024

    Verified purchase

    This was an amazing experience with Back Market! The refurbished iMac was carefully packaged and arrived quickly. The optional two year protection warranty provided the ease of mind when purchasing any electrical device.

    Reviewed in the United States on June 3, 2024

    iMac 21.5-inch Retina (Mid-2017) Core i5 3GHz - HDD 1 TB - 8GB
  • C

    Corey M.

    Purchased on January 18, 2025

    Verified purchase

    Overall the laptop was in good condition. A minor scratch on the front of it. The processor seems to hang up and pause. I’m not sure if it’s something that happens across al Mac’s, but I’m keeping an eye on it to see if it gets any worse.

    Reviewed in the United States on February 20, 2025

    MacBook Pro Retina 16-inch (2019) - Core i9 - 16GB - SSD 1000GB
  • A

    Anthony R.

    Purchased on December 5, 2024

    Verified purchase

    Laptop has shown to outperform any of the computer or laptops I've ever used, with enough research beforehand, and with the consistent performance I've used it for, I have been kept satisfied. The laptop exterior issue is that it only seems to heat up quickly, so you need to make sure your allowing space for it to cooldown, I tend to use a binder to elevate it, to leave a lot of space for the fan, and has worked as intended. I've used it for Universe Sandbox gaming, work clearly and powerfully. Multitasking in my schoolwork, and I have found that it will be perfect for my college future. Camera and Mic are really nice, perfect for video calls or meetings. I haven't used it for advance animations or engineering designing, but since its better than my PC that pretty old, I'd say it's good for Blender animations

    Reviewed in the United States on January 11, 2025

    Dell 3561 15-inch (2020) - Core i7-11850H - 32 GB - SSD 512 GB