Customer reviews

I'm SO glad I found BackMarket before I bought a phone from a sketchy dude on Facebook Marketplace. I had a rinky dinky 32GB iPhone 7 for like 5 years, and I desperately needed an upgrade. It was running slow at full storage capacity, apps were crashing, I was tired of the camera quality, and I just needed something a little better. I didn't need the NEWEST phone, so an X was perfect. (thank you stimmy!) I paid a super fair price for a 64GB, and it arrived in less than a week. It was literally perfect, 99% battery health, not a single scratch or crack, camera and mic are pristine, can't even tell it was refurbished. It even came with a charging cord and a new box (brick, charging cube, whatever you call it) It did turn on and immediately was set in Spanish, but that wasn't hard at all to change back, so be prepared to tweak some minor settings if you do get something! The only weird thing I noticed was that I can't possibly turn the camera shutter sound off, which is likely because it may have come from a country where they manufacture phones to not have that setting, so it protects people's privacy in public (if a stranger would be creeping and taking photos of people, you would...

It's great. Working great. The only thing is that it came from Spain, I believe? So it was in Spanish and some notifications still pop up in Spanish, lol Phone is in great working condition though, you would never know it was refurbished!

So far I am happy. Easy set up with Sprint. iPhone 8 is amazing compared to an iPhone 6. I’ve only had The phone for two days so far but I am very happy with black market. It was also sent to me within two days free shipping! Quality company keep it up! Cheers From Texas.

I’m very happy with my iPhone 7. So far so good... works like a new phone. Customer support is absolutely fantastic! I had an issue with a previous purchase, and when I emailed to inform them, I received a reply and resolution within two hours!

My iPhone XS 256 unlocked silver in color is great. I was worried about the battery but it was 96% when I got it. It retains well and everything else works as they supposed to do. I am satisfied customer. Thank you BackMarket for your honesty. I will be sure to come back to buy again from you.

I got the iPhone XR in blue 256GB very good condition. It arrived on time and in great packaging! I did have some glitching issues when I first started using it but that seemed to have disappeared! It’s so beautiful and runs so well! The scratches on the side are negligible and only felt rather than seen! I didn’t even notice them at first! O need to check if the battery is good quality (I just received the phone today) but so far so great! Thank you guys for the phone! :)

Very nice refurbished iPhone 6S. Everything seems to work just fine. Communication from seller came quickly and the phone arrived quickly in the mail. Overall I give this seller big thumbs up

This is the second product I purchased from Greggy and Back Market, the first being a MacBook Air circa 2015 model. I had never owned an Apple product before and bought the 2015 model because it has USB and an SD ports, both of which I needed. Both The Mac and the iPhone arrived in pristine condition and work flawlessly both running the latest Apple OS. While neither is the very latest model, they both run rings around my existing five Windows devices running the Windows 10. When I need more Apple products I will certainly purchase them for Back Market.

I bought the phone for my Mom. She loves it!! It is so much better than her iPhone 6s. Same size screen but smaller body. This was my first purchase with BackMarket and I am super excited I have found a great place to get discount Apple tech. Thanks again. Merry Christmas to ALL!!! C Harris

Haven't had a whole lot of luck with my phone so far. It was not apparent enough to me when I purchased the phone that it was coming from a country where you cannot have the camera shutter sound turned off, so now my phone always makes the shutter sound even when the phone is in silent mode. There's nothing they can do to override this feature either. But an even bigger issue than that, the camera, FaceID and flashlight have completely stopped working. Took it to Apple, but they're going to charge me a few hundred to *try* to fix it. I'm at least thankful that the phone is under a 12 month warranty. Hopefully the buyer is able to help me out.