J
Jacob N.
Purchased on May 14, 2024
Another disappointing experience. After returning my last laptop which had a defective touchpad, I spent a bit more to get a better laptop and was surprised when it didn't include features listed in the technical specifications. While the specs indicated that the laptop had a touchscreen and a backlit keyboard, the actual product had neither of these features. The item looked in good condition, but I am really tired of paying for laptops that aren't in the condition they're claimed to be. The reporting system also prevents me from giving BackMarket this feedback, instead limiting my response to a prescribed list of issues. It doesn't seem worth the trouble to use this website anymore.
Lenovo ThinkPad T495 14-inch (2018) - Ryzen 7 3700U - 16 GB - SSD 512 GBReviewed in the United States on May 17, 2024