DuckSoup's customer reviews

4.5/5

109 verified reviews in the last 6 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • T

    Tyah W.

    Purchased on May 22, 2024

    4/5

    For starters, I ordered this macbook in “excellent” condition. The shipping was fast as it took 3 days to arrive. It met my expectations in appearance as it looks brand new, I only noticed a few scratches around the rim of the laptop but you would’ve to be searching for them to notice it but it is a refurbished item so its expected. So far it functions well, every button works, the battery health is 99% and setting up was quick. Im satisfied with my purchase but I haven’t had it for a full 24hrs yet and hopefully I come back with an update to say it still works because you never know but so far its good. The only thing I disliked was the packaging as it was in a bubble wrap put in a oversized box and to me thats not much protection for an fragile item as such but it still came functioning so im not too mad about it but it could of been a tragedy during delivery.

    Reviewed in the United States on July 1, 2024

    MacBook Pro (2022) 13.3-inch - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 256GB
  • E

    Erin P.

    Purchased on May 18, 2024

    4.6/5

    Same sentiment as the other reviewers: I'm very happy with my refurbished product and very disappointed to have a useless charging block that only works intermittently. To other consumers: I recommend budgeting for purchasing your own MagSafe 3 charger, or else be ready to pull your hair out as you hear the charging activation chirp every 20–40 seconds. To Back Market: it's insulting to continue "providing" customers with these chargers which you know to be malfunctioning. Either declare up front that your machines don't come with chargers or provide ones that work.

    Reviewed in the United States on July 1, 2024

    MacBook Pro (2021) 16.2-inch - Apple M1 Max 10-core and 24-core GPU - 32GB RAM - SSD 1000GB
  • S

    Stephanie F.

    Purchased on May 16, 2024

    4.8/5

    My order arrived 3 days sooner than expected, which was amazing! I opted for the fair condition iPad 9.7 (2018) Rose Gold and it could pass for brand new, it has one teeny tiny scuff on the bottom left corner that you'd need a magnifying glass to even see. Everything works like new, only drawback I can find is the battery is a little slow to charge. It holds a charge for a long period of time though. 10/10 would absolutely purchase from this seller and backmarket again! Will recommend!

    Reviewed in the United States on July 1, 2024

    iPad 9.7 (2018) 128GB - Gold - ()
  • C

    Caroline M.

    Purchased on March 21, 2024

    4.6/5

    I ordered this M1 after returning the Core i5 that was overheating. This Macbook Air is a much better model! It never overheats, it doesn't even have a fan because it doesn't need one. It's very fast, too. It did come with one ding in the cover which was inconsistent with its "excellent" rating. I received a discount as a result, which was a fair compensation. Back Market does listen and correct problems when they occur. Thank you.

    Reviewed in the United States on July 1, 2024

    MacBook Air (2020) 13.3-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB
  • D

    Dee S.

    Purchased on May 31, 2024

    5/5

    I bought my iPad Air 2 from BackMarket as well, this is my second purchase on here and first from this seller. I’m super excited for this MacBook as this is my first one! Hopefully the next one will be new, anyways, so far it’s been running pretty smoothly. I’m struggling to update the OS to Monterey but coming from Windows, even running OS Big Sur is an upgrade. Shipping was fast and the packaging was solid.

    Reviewed in the United States on July 1, 2024

    MacBook Air 11.6-inch (2015) - Core i5 - 4GB - SSD 128GB
  • J

    Jamyra F.

    Purchased on April 12, 2024

    4.6/5

    I received in fair condition it had a few dents and scratches, I didn’t intentionally purchase fair lol , but for 500$ you can’t beat that I bought a case from Amazon covers everything but the scratches on the key pad ,screen looks amazing ! Over all I love my MacBook purchase

    Reviewed in the United States on July 1, 2024

    MacBook Air Retina 13.3-inch (2020) - Core i3 - 8GB - SSD 256GB
  • C

    Cam T.

    Purchased on July 13, 2024

    5/5

    One of the best things I bought so far it has a few dance in it but it’s good for a refurbished product

    Reviewed in the United States on July 19, 2024

    MacBook Retina 12-inch (2016) - Core m3 - 8GB - SSD 256GB
  • T

    Travis S.

    Purchased on July 13, 2024

    4.6/5

    My initial experiences so far with this provider is great! This was my first time buying something from back market and I was extremely reluctant until a friend of mines informed me that he also got a computer from back market. I gave it a try and I couldn’t be more happy ! I ordered a 64gb 2021 M1 chip Mac with 1000 gb storage! It looks almost brand new & I purchased the “good” section. There may 1-2 super minor scratches but that’s all. The computer runs so smooth so far compared to my previous Mac I am so happy! I do music and video and need a strong enough computer to work and I think this is what I’ve been looking for! I will give another review in about 6 months to make sure it last as it should! However right now, 10/10! It also arrived within 2 days! If you are on the fence , don’t be!

    Reviewed in the United States on July 18, 2024

    MacBook Pro (2021) 14.2-inch - Apple M1 Max 10-core and 32-core GPU - 64GB RAM - SSD 1000GB
  • J

    James P.

    Purchased on May 31, 2024

    4.8/5

    Awesome computer for only 98 dollars. Works better than most brand new computers under 300 in 2024. My only compliant is the esc button wants to work sometimes. Other than that its awesome and highly recommend if your on a tight budget or have a kid.

    Reviewed in the United States on July 1, 2024

    MacBook Air 11.6-inch (2015) - Core i5 - 4GB - SSD 128GB
  • B

    Brooklyn R.

    Purchased on June 7, 2024

    5/5

    its the perfect size for everyday use, it feels small but works super well for school and everyday browsing!!! besides the space bar being a little stiff its actually so worth it!! I did buy it in the best condition possible and it really is great!!! now, since its an older model it does warm up a little quick, but the battery life makes up for it!! the apple logo in the back lights up, along with the keys which was the reason I bought it. :)

    Reviewed in the United States on July 1, 2024

    MacBook Air 11.6-inch (2014) - Core i5 - 4GB - SSD 128GB