GENIUS GOODZ's customer reviews

I like my phone. It works well. My only complaint is that you no longer have live support. This is crucial as humans we like to interact with humans regarding our concerns. Keep the human connection it will keep you relevant in your space.

I've had this phone for over a month and I'll say i get so many compliments on it and I personally love it, it cams in super quickly and it works great. I had no trouble setting it up with my provider. 10/10 would recommend

Phone came in 3 days and was in perfect condition, im so satisfied wit my purchase

Love it

Everything works fine, phone is in excellent condition as advertised.

I love it, I'm thinking ordering another one just to keep on 👌 hand

I bought 4 items from back market, I think only the phone from this seller. A watch from another seller and two sets of beats pro from another. Had to return a set of beats immediately. The watch has never worked right and it took two weeks to unlock it as it locked with a pin when I received it. Now the phone I find out when trying to use the esim is locked to T-Mobile, according to Samsung, according to T-Mobile and Metro by T-Mobile it is completely unlocked. All eSIM settings are greyed out, esim IMEI greyed out and will not copy, network unlock button was showing when on line with tech support and when I hung up it immediately disappeared. Also the phone has not updated since 2022 it is still running android 12 and one UI 4.1, when the current is android 14 and 6.1. It also shows no network name and unknown on several things that should not be unknown. The website does a good job of making you feel like they have your back, until you hit buy and then you are cast into obscurity. All links lead to cookie cutter solutions and none lead to a person. You have an issue you will have track down the seller, package everything that comes with, send back and be without a phone or item ...

The phone works like brand new. a gift to my wife and she loves it

Easy to get , set up payment and works beautifully

Unable to setup with my carrier due to settings menu items missing. The SIM manager menu was missing which could mean it's a locked phone and I ordered an unlocked phone. Returning it and hope to receive the correct item. I purchased my wife the same phone in October 2023 and did not have this problem.