Customer reviews

The iPhone 12 mini 128GB looks as good as new, I cannot tell that it was refurbished. I those "excellent condition" and indeed this one was. Battery is at 86%, price was good, iPhone arrived fairly quickly and a day earlier than promised. Happy customer, will buy from BackMarket again.

I received my iPhone 13 in a short time. I ordered a fair condition iPhone 13 and it arrived looking as if it was barely used. The phone was unlocked and in great condition. I will definitely be ordering from back market again.

Like new, very nice. Using as a backup to my other 11-Pro but this one is a 512 vs my older Back Market 11-Pro 256. I don’t want a 12 or newer. Used Affirm again, seamless. Only issue was battery at 75% or so (lifespan) level…went to Apple store today & got new battery. I’m very pleased.

This phone came in great shape internally with a really good battery capacity of 86% for being an old phone. The exterior was in the “good” category so it of course has some scratches but overall still pretty clean. I have purchased three devices (2 phones and a laptop) from back market and each time was a fantastic purchase. I hope to continue buying devices from back market in the future!

Very Nice Phone. Looks new no scuffs or scratches. Had to clean the charging port had some debris in it and the phone would not charge or be recognized by my pc when plugged in. Worked fine after a quick cleaning and no issues since. Phone charges fully and holds charge. Would buy from Back Market again.

Phone is in good shape. The battery capacity was at 79% out of the box, which isn’t stellar. I was under the understanding that these phones would have at least 85% battery capacity. But I’m still overall pleased with the things we have bought from back market and will continue to shop and buy from them.

Got what I expected nothing really stood out, power button was sticky and speakers needed some cleaning both have since been resolved pretty easily other then that it’s a good purchase and my second phone from here

Phone arrived a few days later than estimated, but that’s understandable due to the holiday mail rush. I ordered “good” condition and the screen had some visible scratches that I wouldn’t have expected for that condition but it’s not bad enough to give a bad review. Overall a decent experience; this was my first time using Backmarket but I’ll likely purchase through them again.

Phone physically great. Setting up Verizon service a problem due to Microsoft IOS upgrades and Verizon. Trying to get help from any of the vendors a problem. How many times can you answer the same canned questions?

My IPhone 12 was delivered and I was pleasantly surprised by the item. I ordered a good instead of excellent in hopes the difference would not be an issue. It was absolutely flawless in my opinion. The truth will rely on the performance. I had my local ATT tech check it out for me. He said it appeared to be in good working order. Thank you Backmarket for a great transaction.