IT Supply Guy's customer reviews

4.6/5

84 verified reviews in the last 6 months.

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  • 91%
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  • J

    John B.

    4.8/5

    Reviewed in the United States on January 1, 2024

    Very happy with my refurbished Lenovo ThinkPad T480S. I haven't had a computer in years, and is taking some getting used to. But overall it works great, is in pretty good condition, good price, and shipping was fast. I've bought a few android phones and now a laptop from backmarket and have had a great experience every time. I will continue to buy from backmarket, every time the wife or kids break a phone.
    Lenovo ThinkPad T480S 14-inch (2018) - Core i7-8650U - 24 GB - SSD 512 GB

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    Purchased on December 16, 2023

  • I

    Ifrah K.

    4/5

    Reviewed in the United States on January 31, 2024

    Rating this highly despite returning the product bc as a business owner, I understand how much a review affects a business. I'm the type of person who does not make impulse purchases and does extensive amounts of research before I buy a product. I am very upset with this purchase and the time spent researching its specs. The main reason I bought this Dell Latitude 5490 was bc of the 15 hr battery life. However, when I tested it on full charge without a charger plugged in, it only lasted TWO hours. This makes it no different compared to my $100 laptop my dad bought me. I understand this website sells refurbished products. Aesthetic-wise, it was beautiful and looked almost new. However, 2h out of the expected 15h of battery life is an injustice. If you do not care about battery life w/o a charger, you'd probably be fine. However, as a student who frequents coffee shops that often do not have outlets, this was a necessity for me which IT Supply Guy failed to deliver. Needless to say, it is on its way back to the seller.
    Dell Latitude 5490 14-inch (2020) - Core i7-8650U - 32 GB - SSD 256 GB

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    Purchased on January 4, 2024

  • R

    Robert R.

    5/5

    Reviewed in the United States on February 4, 2024

    I love this new laptop. It has the improved specs I needed without the new retail pricing. I've been buying more reconditioned products lately and really think it's the way to go. I will check BackMarket again for my next electronics purchase. Thanks!
    Dell Latitude 7420 14-inch (2021) - Core i7-1185G7 - 16 GB - SSD 512 GB
     

    Purchased on December 27, 2023

  • A

    Adam T.

    5/5

    Reviewed in the United States on October 8, 2023

    Very happy, My refurbished dell precision runs fantastic. I play a few games on it and do home recording, mixing, and mastering.
    Dell Precision 3630 MT Core i7 3.2 GHz - SSD 512 GB RAM 16GB

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    Purchased on September 27, 2023

  • D

    Dennis G.

    5/5

    Reviewed in the United States on September 6, 2023

    Very powerful for being refurbished has no noticeable signs of wear. Came with a new screen and keyboard works faulisly. Great product for the price.
    Dell Latitude 7480 14-inch (2017) - Core i7-7600U - 16 GB - SSD 512 GB

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    Purchased on August 17, 2023

  • P

    Patrick P.

    5/5

    Reviewed in the United States on February 18, 2024

    The quality of the laptop was fantastic. Zero scratches or marks on the backing and screen. I will continue using this site for any refurbished technology needs I have in the future.
    Dell Latitude 5590 15-inch (2022) - Core i5-7200U - 32 GB - SSD 512 GB

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    Purchased on February 5, 2024

  • J

    Josephine K.

    5/5

    Reviewed in the United States on January 31, 2024

    I have bought two Iphones form Back Market before. This is my first PC purchase, as I needed one for work, I really like it! I had Lenovo recommended to me. It came spotlessly clean, well packed in a big cushioned bag. The battery has great performance. The only thing that surprised me was that some of the keys were worn! The laptop was listed as 'good' condition so I get it that it's used. I'm still getting used to the different quality it is compared to a Mac.Its been working really well for 2 weeks. It came with Windows 10, and was ready to go right away, but I spent the time to upgrade it to Windows 11, which is excellent. the power adapter is brand new too. Very happy.
    Lenovo Thinkpad T490 14-inch (2019) - Core i5-8265U - 16 GB - SSD 512 GB

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    Purchased on January 12, 2024

  • C

    Crystal L.

    5/5

    Reviewed in the United States on November 8, 2023

    Packaged well, could be fooled into thinking it's brand new considering the quality of the hardware. No immediate signs of slowdown when re-installing Windows, all seems as expected which is quality that I have no complaints for. Fully recommended!
    Dell Latitude 5490 14-inch (2019) - Core i7-8650U - 32 GB - SSD 1000 GB

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    Purchased on October 10, 2023

  • M

    Maeve A.

    4/5

    Reviewed in the United States on December 30, 2023

    Honestly, I feel like the "good" condition rating might have been an exaggeration. The battery is completely shot-- it barely works for around twenty minutes without needing a recharge, and takes a long time TO charge. The top row of keys (including the sound and brightness buttons) are mostly nonfunctional. Otherwise, it's in good condition, but bad enough it needs replacement parts it seems.
    Dell Latitude 5400 14-inch (2019) - Core i7-8665U - 32 GB - SSD 512 GB

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    Purchased on December 26, 2023

  • E

    Evan B.