Pegasus Mobile's customer reviews

I'm still learning the ins and outs of the device, but the company (Back Market) has impressed me. Items were delivered earlier than expected in excellent shape. Since my phone was refurbished, there was no instruction booklet, but all that is available online. In fact, I keep getting emails with instructions, and there's a "getting to know your Pixel" icon on the phone for quick reference. Going from a Pixel 2 to the 7 is somewhat of a learning curve, but the phone does what I need it to do and does it well. The Visible promotion on Back Market was a bonus! Next time I need a new device, I'll be checking Back Market first.

The phone is in really good shape. So far so good! The one issue I've had in the past with Back Market refurbished phones is battery life, which I won't know on this one until later. I'll try to update this once I'm clear on that point.

Everything went smoothly and I am very pleased with my device. The price is great, the condition is great, and the performance is great. I will more than likely use backmarket again in the future when I need an upgrade.

It works like a DREAM. Thank you! sleek, clean and sounds awesome. So thankful I didn't have to fight big tech for this 🙌🏾

I ordered a Google Pixel 7 Pro 256GB - White - Unlocked in Excellent grade. The phone arrived packaged pretty well. I will say from what I can observe the phone is indeed in excellent condition. Only some very minimal scratches on the camera bar. The screen is nearly mint. I don't know how healthy the battery is, and will continue to monitor it's health and behavior with Accubattery but initial behavior seems good.

Transferring from my old phone to the new one went easily using the built-in software. Then Back Market sent me a box to use to send my old phone back to them for my trade-in. I made the phone upgrade for just over $200! Which is a lot better than paying a thousand bucks at the wireless company store. Yes, my phone is a year-old model. I'm fine with that. The phone is a very noticeable upgrade from my old phone, much faster and with sharper resolution. I went with high quality to get a battery that would keep going for a couple of days, and I'm glad to have spent the extra money.

I really love this phone. It feels brand new. Looks brand new. Functions brand new. It was truly an upgrade from my pixel 5. I order from this site all the time and I've only been disappointed once with a laptop but the return was easy. I'll be buying a MacBook from backmarket soon. So far, my pixel 8 pro was worth every penny!!!

The phone arrived on time; I didn’t have to wait long to receive it. It came with some slight scratches on the back and sides — they’re not very noticeable, but they do make you think a bit since I had selected the “premium” condition. Other than that, everything was excellent. Great phone, I would definitely buy from Back Market again.

The phone I ordered was only considered "acceptable," but aside from some typical wear around the edges, the condition is amazing. The screen feels new and the battery seems hardly used at all. The only problem is that there is some kind of fragment in pictures using the front camera, but that can be fixed using the magic eraser.

I purchased the item in "good" condition, but when the item was received I was pretty disappointed. The body was heavily scratched. You could tell that the phone had been dropped many times without a case. The phone was not refurbished compared to their standards. Dust and debris were stuck in the speakers and charging port. I had to clean it out myself. BackMarket made the returns process very easy. Just avoid the 3rd party Pegasus Mobile