Santa Monica Wireless's customer reviews

Overall rating

389 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.2/5

  • Accessories

    4.1/5

  • Battery

    4.1/5

  • Lens & Camera

    4.3/5

  • Packaging

    4.4/5

  • Shipping

    4.4/5

Reviews

  • Manuel S.

    Verified

    Reviewed 9/10/25, United States.

    since I didn't want to spend a lot of money on newer versions, I instead wanted to get something that was refurbished, I went with the highest capacity of gb storage because I'm planning on keeping this for a long time anyway. I haven't had any problems just yet and it works and looks like if it was brand new imo, so if your on the fence of saving money & not caring about "keeping up with the joneses" then I would highly recommend purchasing your phone or whatever tech you seek off blackmarket.com 5/5 stars for me

    Condition

    Excellent

    Purchased

    8/25/25

  • Dennis R.

    Verified

    Reviewed 10/23/24, United States.

    I received a used but excellent condition AWU2 in perfect working order. It looks like brand new, not a scratch,dent, or blemishes whatsoever. Also, the battery was at 100% maximum capacity. I have bought a few items and traded in at times and I have never been disappointed.

    Condition

    Excellent

    Purchased

    10/3/24

  • Jose V.

    Verified

    Reviewed 9/24/25, United States.

    So I ordered this iPhone 14 plus 512gb I felt skeptical at first as most looked thoroughly through reviews & had pretty great reviews so I went for it would have photos of the phone but currently now using it fully set up love it back market is worth it !

    Condition

    Excellent

    Purchased

    9/18/25

  • Eduardo S.

    Verified

    Reviewed 8/27/25, United States.

    I was a little skeptical about how good the quality would be considering how good the price was, but it arrived quickly and it works well, it looks brand new and has a battery life of 91% good phone👍

    Condition

    Excellent

    Purchased

    8/23/25

  • Sarah F.

    Verified

    Reviewed 3/23/25, United States.

    Back market is where I always go to get my refurbished phones. They’re basically like brand new so I save money on refurbished. I’ve never had a problem. Quick deliveries. I’ve never needed customer service but everything seems awesome with you guys. Thanks!

    Condition

    Excellent

    Purchased

    3/6/25

  • Will C.

    Verified

    Reviewed 1/14/25, United States.

    Spent way too much time researching and overthinking this purchase. Ordered Apple Watch Ultra 2 and it arrived super fast despite the seller being located near the fires in California! The watch looked brand new with not a single dent or blemish anywhere to be found. Battery was at 100% capacity. Super happy with the purchase! Can’t say enough good things about my experience. Will use Back Market in the future.

    Condition

    Excellent

    Purchased

    1/7/25

  • Andrew W.

    Verified

    Reviewed 6/10/25, United States.

    I love my refurbished iPhone 15 pro! The exchange process was very simple to trade in my old iPhone 12 and I saved so much $$$ vs. buying new.

    Condition

    Excellent

    Purchased

    5/27/25

  • Casey S.

    Verified

    Reviewed 3/9/25, United States.

    I absolutely love my phone, I order my phones off back market when I'm ready for an upgrade or something different and so far I've loved all my phones I've gotten from here 😊

    Condition

    Excellent

    Purchased

    2/26/25

  • John M.

    Verified

    Reviewed 9/20/24, United States.

    The watch arrived well packed and flawless as advertised. No scratches on the watch or face. The battery is rated at 100% and I synched it to my phone and activated the cellular replacing my Apple Watch Series 7 very quickly. I’m so happy i ordered this! A new one is $800 and I paid under 500. Awesome!

    Condition

    Excellent

    Purchased

    9/17/24

  • Shallom C.

    Verified

    Reviewed 3/30/25, United States.

    I got my Iphone 14 pro. I ordered in excellent condition and got it with a battery health of 100%. Shout out to Santa Monica wireless. Ithowever had 2 small scratches on the screen. Other than that it's a great phone. Would highly recommend backmarket. Also can backmarket return the condition status as fair,good,excellent and premium. This other one is not giving.

    Condition

    Excellent

    Purchased

    3/6/25