Santa Monica Wireless's customer reviews

Back market is where I always go to get my refurbished phones. They’re basically like brand new so I save money on refurbished. I’ve never had a problem. Quick deliveries. I’ve never needed customer service but everything seems awesome with you guys. Thanks!

So it’s been exactly a month with this new Iphone and it works great! I have ordered from Back-market before in the past and was not disappointed at all! So this time I had faith that this phone would be amazing! It literally looked brand new like you could NOT tell it was refurbished at all! Such a beautiful phone, thank you Backmarket!

I am extremely pleased with my purchase. My phone is like new, there were no scratches or issues I could find. The battery is at a full 100% and has been a great purchase. I am so glad I bought a refurbished unlocked phone here than buying it direct from my carrier.

Well it’s working so far, I just got it today. But for the price of “excellent” that I paid I expected it to have less scratches than that…yes it is refurbished phone but it is relatively new as iphone15 plus but I can definitely tell the previous owner was rough with it.

The watch arrived well packed and flawless as advertised. No scratches on the watch or face. The battery is rated at 100% and I synched it to my phone and activated the cellular replacing my Apple Watch Series 7 very quickly. I’m so happy i ordered this! A new one is $800 and I paid under 500. Awesome!

It was my first purchase using backmarket, and I can confidently say it won’t be my last. I Ordered the excellent condition iPhone 14 Plus and I’ve been completely satisfied. I was iffy about buying refurbished only because I was worried about condition and performance. I couldn’t find any visual flaws with my iPhone and after having it for a couple weeks, it runs like new still. Battery health has been sitting at 92% which is great as battery health was one of my main concerns. I’ve been charging every 1-2 days depending on how heavy my usage is. Nice upgrade from my 8+ that was barely making it through the day, plus I can actually hear calls now!

I got my Iphone 14 pro. I ordered in excellent condition and got it with a battery health of 100%. Shout out to Santa Monica wireless. Ithowever had 2 small scratches on the screen. Other than that it's a great phone. Would highly recommend backmarket. Also can backmarket return the condition status as fair,good,excellent and premium. This other one is not giving.

Spent way too much time researching and overthinking this purchase. Ordered Apple Watch Ultra 2 and it arrived super fast despite the seller being located near the fires in California! The watch looked brand new with not a single dent or blemish anywhere to be found. Battery was at 100% capacity. Super happy with the purchase! Can’t say enough good things about my experience. Will use Back Market in the future.

It’s good brand new .. only one thing the battery drain a little bit fast but it’s not a problem anything else is excellent… they even put a screen protector for me that works with finger print thanks.