Customer reviews

615 verified reviews in the last 10 years.

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  • K

    Karunesh K.

    Purchased on December 10, 2022

    Verified purchase

    I purchased it in fair condition but the Phone was literally in excellent condition. I couldn't have asked for more with 90% battery life and no scratch or dent for the fair condition. Thank you back market

    Item

    iPhone SE (2020) 64GB - Red - Unlocked

    Condition

    Fair

    Reviewed in the United States on October 25, 2023

  • A

    Anne P.

    Purchased on January 5, 2023

    Verified purchase

    Everything about this experience was fantastic. I bought a 2yo refurbished Note 20 for around $250.00. I just don't understand why someone would "rent to own" any phone. It arrived with a charger and a little pin to open the Sim tray. Looks brand new. Not a scratch on it. There is also a 1 year warrantee. I would highly recommend this company to anyone!

    Item

    Galaxy Note20 5G 128GB - Gray - Unlocked

    Condition

    Good

    Reviewed in the United States on January 19, 2023

  • A

    Anne P.

    Purchased on January 5, 2023

    Verified purchase

    Everything about this experience was fantastic. I bought a 2yo refurbished Note20 for around $250.00. I just don't understand why someone would "rent to own" any phone. It arrived with a charger and a little pin to open the Sim tray. So happy they had one in my favorite color. Looks brand new. Not a scratch on it. I would highly recommend this company to anyone!

    Item

    Galaxy Note20 5G 128GB - Mystic Green - Unlocked

    Condition

    Good

    Reviewed in the United States on January 19, 2023

  • N

    Nancy W.

    Purchased on December 14, 2022

    Verified purchase

    My refurbished SE is great! Looks and acts brand new, lives up to all my expectations. Delivery was right on time. Moving everything to the new phone from the old one took mere minutes and involved just transferring the SIM card and placing the two phones near each other! It was like magic. Color me happy.

    Item

    iPhone SE (2020) 64GB - Black - Unlocked

    Condition

    Good

    Reviewed in the United States on December 26, 2022

  • R

    Reese W.

    Purchased on November 21, 2023

    Verified purchase

    BackMarket delivered an excellent product in perfect working condition and in decent shape externally. There were some issues with delivery, but that was the delivery company's fault, not BackMarket's.

    Item

    iPhone SE (2020) 128GB - Black - Unlocked

    Condition

    Good

    Reviewed in the United States on December 20, 2023

  • G

    Gustavo L.

    Purchased on October 19, 2022

    Verified purchase

    The best place. BACK MARKET. THEY ARE . THANK YOU VERY MUCH. MY FRIEND IS VERY HAPPY WITH THIS GALAXY S10E. EVERYTHING SUPER. ++++++++++ TEN STARS GUS L.

    Item

    Galaxy S10e 128GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on June 19, 2024

  • R

    Rebecca H.

    Purchased on May 25, 2022

    Verified purchase

    I've had this phone for almost 2 years now and haven't had any issues! Love Backmarket and have made more purchases through them and will continue to do so!

    Item

    Galaxy Note9 128GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on April 17, 2024

  • R

    Ross B.

    Purchased on May 5, 2023

    Verified purchase

    Worst phone I've ever owned. Screen cracked on a tiny drop. The glass protector for the camera cracked the first month I had it. I had it fixed, and then they same exact thing just happened again! These are small falls with a case and protector on, and someone the glass just shatters to pieces.

    Item

    Galaxy S20 Ultra 5G 128GB - Cosmic Black - Fully unlocked (GSM & CDMA)

    Condition

    Excellent

    Reviewed in the United States on June 28, 2024

  • K

    Kathleen C.

    Purchased on December 16, 2022

    Verified purchase

    Very satisfied with the phone, came in pristine condition. WOuldn't even know that the phone was used. Will use Back Market in the future and continue to tell friends and family about your site. Thank you and Happy New Year

    Item

    Galaxy S20+ 5G 128GB - Cosmic Black - Locked Verizon

    Condition

    Excellent

    Reviewed in the United States on December 31, 2022

  • J

    Joose H.

    Purchased on December 14, 2022

    Verified purchase

    I was pleasantly surprised at the excellent condition of the phone. It was listed at fair, but not a scratch, dent or blemish of any kind. Works great! No issues. Would definitely recommend and will use Back Market when I need another device.

    Item

    Galaxy S10 512GB - Pink - Unlocked

    Condition

    Fair

    Reviewed in the United States on December 27, 2022