Customer reviews

Reviews

  • Walker J.

    Verified

    Reviewed 2/26/24, United States.

    I purchased an iPhone XS Max for my wife to replace her old 6s. The phone arrived a day early, and was in advertised condition. Looked brand new! Switching the phones was a snap, and my wife was up and running on her “new to her” phone. Back Market is great. This was the third phone I’ve purchased, and all have done great!

    Condition

    Excellent

    Purchased

    2/9/24

  • Andrew J.

    Verified

    Reviewed 12/13/23, United States.

    I really like how Back Market offers compostable eco-friendly phone cases. Reducing our plastic waste boasts numerous benefits, not the least of which include preserving natural resources, protecting the environment, and saving us money. The benefits of reducing plastic consumption include: Preventing pollution by lessening the amount of new raw materials used. Saves energy.

    Condition

    Excellent

    Purchased

    11/27/23

  • Amber P.

    Verified

    Reviewed 11/17/23, United States.

    I am beyond happy with my purchase. I bought 2 Samsung s 21 ultra 5g and they are like brand new. Not one issue and it's been almost a year since I purchased! I have recommended back market to all of my friends and family and I'll be a forever customer! Don't hesitate! Thus is a very trusted site!

    Condition

    Excellent

    Purchased

    1/19/23

  • Sandra C.

    Verified

    Reviewed 11/16/23, United States.

    I am finally getting to know my new phone. switching from Motorola to Samsung created a learning curve for me and I am still trying to find out how they work. The one thing that I am disappointed with is the length of the battery power. It only last about 27 hours even after shutting off unused apps.

    Condition

    Excellent

    Purchased

    10/13/23

  • Anna J.

    Verified

    Reviewed 2/25/23, United States.

    I am happy with my experience with back market. I got a refurbished Ipad 9 generation for a good price comparing to buying a new. It works well, like new. I will give my old 6th gen to my granddaughter. Everything worked really well and I couldn't suppress a laugh when I saw that you have a Head of Customer Happiness. Awesome.

    Condition

    Excellent

    Purchased

    1/29/23

  • Lars K.

    Verified

    Reviewed 2/9/24, United States.

    It was easy to apply. Can't speak to its efficacy. I hope it is all that it's supposed to be. Great product if it lives up to the hype. Peace.

    Condition

    Excellent

    Purchased

    1/2/24

  • Carlettia M.

    Verified

    Reviewed 1/11/24, United States.

    I like it okay but it left bubbles at the edge. I read instructions carefully and followed them precisely. Now I’m not sure how to correct it. Otherwise the protective barrier has so far been successful Any advice on how to fix would be appreciated and always happy with back market!!!! Thank you!

    Condition

    Excellent

    Purchased

    12/22/23

  • Renee Z.

    Verified

    Reviewed 12/19/23, United States.

    I love how the screen works. It's like my phone is covered with very clear glass. No peeling. It's awesome!

    Condition

    Excellent

    Purchased

    12/1/23

  • Gerald F.

    Verified

    Reviewed 10/15/23, United States.

    The phone and the service is amazing. Plus I feel like I’m doing a small part to protect the environment by not buying a new phone..

    Condition

    Excellent

    Purchased

    4/22/23

  • Tamara M.

    Verified

    Reviewed 9/18/23, United States.

    Super easy to apply. Dropped my phone the first day and not a crack, so hoping it's indicative of its strength and durability!

    Condition

    Excellent

    Purchased

    9/3/23