Seller reviews, items and info

Approved seller with 3.9/5 Stars ratingTrusted on Back Market for

Overall rating

27 verified reviews

Rating details

  • Overall performance

    4/5

  • Appearance

    4.4/5

  • Accessories

    4.2/5

  • Battery

    4.3/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.7/5

Reviews

  • Chris G.

    Verified

    Reviewed 1/25/26, United States.

    Arrived in time, not damaged, in good condition, and works well. What more could I ask for? Thank you.

    Condition

    Excellent

    Purchased

    1/16/26

  • Miino R.

    Verified

    Reviewed 1/6/26, United States.

    I ordered the phone the week of Christmas and it somehow arrived the very next day. I haven't had any issues with the device itself, just figuring out case preferences (hinge protection or not). Overall it's been a great purchase and I'm so glad to have the phone I wanted at a price I could afford and to have it be paid in full is the best peace of mind. I would definitely recommend Back Market to anyone looking for quality tech for affordable prices. :)

    Condition

    Excellent

    Purchased

    12/21/25

  • Paul R.

    Verified

    Reviewed 12/25/25, United States.

    It arrived in great shape. It's a great phone with more features than I've ever had, and the camera is excellent. The best part isn't the stellar price, it's the reduction of e-waste, so high marks all around.

    Condition

    Good

    Purchased

    12/12/25

  • Srinivas P.

    Verified

    Reviewed 1/15/26, United States.

    It’s flawless and there was a scratch in the screen as mentioned earlier in the images. I see that it has warranty from the Samsung end for 10 months and I am very happy with the purchase.

    Condition

    Good

    Purchased

    1/8/26

  • Caryn V.

    Verified

    Reviewed 2/8/26, United States.

    I ordered an unlocked device and it came locked to AT&T. I was unable to use it and while BackMarket was good about the return label, I am still waiting on my reimbursement. It was a bummer because the phone was in great condition and a good deal and I spent money on a case and screen protector that were not returnable

    Condition

    Good

    Purchased

    1/23/26

  • Hunter M.

    Verified

    Reviewed 12/27/25, United States.

    The listing as 'Unlocked' is misleading, but not quite incorrect. The phone I ordered is in great condition, but I was surprised when I turned it on to see the set carrier as AT&T... which was a problem when it wouldn't accept my Verizon SIM card. Initially I was disappointed, but BackMarket responded quick to my questions about fixing this. I was directed to contact AT&T to unlock the phone. Through MUCH clicking around their website and stumbling through an 'unlock request', I found out that I needed to download the AT&T Device Unlock app. This app let me unlock the phone and switch to my Verizon SIM card. So, technically this device was able to be unlocked, but takes extra steps to set up. I imagine other people like me that aren't super tech savvy would have a very hard time figuring this all out, especially with out being warned at time of purchase. As of now, the phone is working great and I am receiving messages and calls as usual through my carrier. The phone still has some AT&T apps that I can't remove, but I guess I can just ignore them. The price was great, and hopefully the device gets a few good years of use without any tech issues. However, this 'Unlocked' listing should have a guide or disclaimer letting buyers know the steps they need to take to actually get the device unlocked. All in all, I am currently happy with the purchase.

    Condition

    Excellent

    Purchased

    12/23/25

  • Jeffrey S.

    Verified

    Reviewed 1/26/26, United States.

    Fast shipping, condition as stated, and included a cable and generic charger but the good ends there. Falsely advertised as unlocked and the preinstalled AT&T unlocker app failed. No tray tool and no manuals. Back Market's customer service was cordial but online only (no phone number) so the return wasn’t easy but was credited promptly. Great price but will probably buy new to avoid disappointment again.

    Condition

    Excellent

    Purchased

    1/14/26

  • Michele B.

    Verified

    Reviewed 1/18/26, United States.

    Product is in excellent condition will just take some time to get to know it as I'm going from iPhone back to android

    Condition

    Good

    Purchased

    1/5/26

  • Jordan J.

    Verified

    Reviewed 1/11/26, United States.

    I did not need this phone by any means. But I just so happen to find this while looking around on this site. The price was actually good for being used. I took a chance and I truly enjoy having this phone. I will say, I got is phone as excellent. Everything is excellent except for the built in screen protector it comes with. Other than that everything is working great and looks great

    Condition

    Excellent

    Purchased

    12/30/25

  • Warren P.

    Verified

    Reviewed 12/29/25, United States.

    The phone came in perfect condition with it looking brand new, though be warned that this does not support usb-c to hdmi, though that's just the phone model of course, but amazing phone otherwise

    Condition

    Excellent

    Purchased

    12/16/25

0 products

Aw, shucks!

We looked everywhere: the item you're looking for doesn't exist on our marketplace. Try your luck with another search or check out our great deals.

Go back to shopping
Aw, shucks!