Southwest Distributors's customer reviews

4.2/5

99 verified reviews in the last 6 months.

  • 100%
  • 73%
  • 16%
  • 4%
  • 7%
  • R

    Rory P.

    5/5

    Reviewed in the United States on March 7, 2024

    Truly impressed with the device I received. The condition was really good and the only thing I could see was some barely noticeable cosmetic scratches on the screen that were only visible when the light catches it. Saved me a huge amount of money to purchase refurbished and I'm so pleased that I did.
    Google Pixel 7 Pro - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on February 3, 2024

  • T

    Thomas B.

    5/5

    Reviewed in the United States on January 22, 2024

    Yes! The condition of this phone is excellent. I first ordered this phone with Best buy ( Geek Squad certified refurbished). Had to return it 3 times with damaged screens. I gave up and ordered from here, got a better price and a fantastic condition phone. I will buy from here again!
    Google Pixel 7 Pro - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on January 18, 2024

  • A

    Amy C.

    5/5

    Reviewed in the United States on December 27, 2023

    I'm always nervous about going with refurbished for electronics, but this has been great so far. I ordered a phone in "very good" condition but I honestly wouldn't have known it wasn't a new phone if I hadn't ordered it myself. Delivery was fast and I've been so happy with my new phone.
    Google Pixel 6a - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on December 11, 2023

  • B

    Brian O.

    4.8/5

    Reviewed in the United States on October 25, 2023

    So far so Good. No issues with the phone. It was in great shape. No scratches or marks. Easy process with ordering and received fast. Battery seems to go quick but it's refurbished.
    Galaxy S20 FE 5G - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on October 10, 2023

  • G

    Gene C.

    4.8/5

    Reviewed in the United States on March 3, 2024

    I upgraded to the 6 from my 3A XL. Overall happy with it but a couple of things are issues for me: The big deal issue for me is the total crap performance of the screen-based fingerprint scanner. I wind up having to enter my PIN 80% of the time! That's correct, absolutely no exaggeration: 4 out of 5 attempts to unlock my damn phone don't succeed. I wish I could cut & paste the scanner from my old Pixel 3A XL onto the back of the 6. The 3A's scanner worked 99.9% of the time. The 6's FP screen-based scanner is a fine example of breaking something that didn't need fixing. Final comment about the Pixel 6 FP Scanner is that I wish I knew that the Pixel 6 Pro adds Face Unlock to the biometric options. The Pixel 6 lacks the correct front camera; I certainly would have bought the Pro if I had known. My other issue is the "scramled eggs" result when it came to migrating y digital life from the 3A XL to the 6. I got most of my stuff but Contacts & SMS Conversations are hit & miss. I used the direct cable connection and still am having to manually re-enter data & clean up the info. A nice Plus is that the 6 does have a battery that easily carries on for 2 days before a recharge; Based on ...
    Google Pixel 6 - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on February 19, 2024

  • M

    Mark B.

    5/5

    Reviewed in the United States on February 19, 2024

    Wow! Super impressed with your company and a huge shoutout to Southwest Distributors. I can honestly say that I could not tell that this phone had been used at all. Pristine shape! Everything works as it should. I am a first time customer and definitely will be a repeat. I am already telling co-workers and friends about Backmarket. Next on the list is to replace my wife's iPhone, so I will be back!
    Google Pixel 7 Pro - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on February 14, 2024

  • A

    Allison W.

    4.6/5

    Reviewed in the United States on November 2, 2023

    I had this exact phone before but unfortunately shattered the screen. After finding out that this phone was the same price as replacing my current phone's screen I jumped on the opportunity! It works just like my original phone, and was in very good condition when I received it as advertised by Back Market. My only complaint is that there were some leftover apps on the phone from the previous user. But these were easy enough to delete. When I wiped the phone down with rubbing alcohol as a precaution I also noticed a significant amount of dirt around the camera lense. It came off easily but was kind of gross.
    Galaxy S20 FE 5G - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on September 29, 2023

  • H

    Heden moises P.

    4/5

    Reviewed in the United States on November 7, 2023

    The phone got to me within a reasonable amount of time, although it could have been faster had there not been a complication with my address. The phone looks practically brand new. Fortunately there was some bubble wrap around because the phone did come loose from the packaging it was supposed to be in, but it didn't seem to damage it by any means. So far, it's been a wonderful device to use!
    Galaxy S20 FE 5G - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on November 1, 2023

  • S

    Samuel S.

    4/5

    Reviewed in the United States on November 16, 2023

    I just got the phone and I really like it. it shipped faster than expected and came in good shape. the camera and phone work great as far as I can tell but out of the box the speaker is fuzzy. I could get it repaired or replaced for free but I don't want to wait another week because my current phone is broken. overall good other than that
    Google Pixel 7 Pro - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on November 14, 2023

  • M

    Marion B.

    4.8/5

    Reviewed in the United States on February 18, 2024

    We decided to try out Back Market to replace my husband's phone and we're so glad we did! This has been the best phone buying experience we've ever had. Everything is well priced, the phone arrived in a few days, communication was clear, and set up was only a minor challenge because of our cell service provider. We will be purchasing our phones from here from now on!
    Google Pixel 6 - Unlocked

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on February 7, 2024