Reviewed 7/29/25, United States.
The delivery was fast. Setup was a breeze. It only took a few moments to transfer my service once the phone was fully updated. I haven't had any issues with the new phone. It looked brand new out of the box. So far so good, I recommend these guys over Best Buy's refurbished phones any day. I bought one for my son recently and it was dirty out of the box. Once they refurbished it, they didn't even clean it up! It had gunk all over it. However, this phone was purchased as "good" condition. It was immaculate! Thank you for decent prices on quality equipment.
Condition
Good
Purchased
7/19/25
Reviewed 6/15/25, United States.
Ordered Samsung Galaxy S23 in excellent condition. Was delivered quickly and in the time that was guaranteed. Opened the box and was pleasantly surprised to find the phone in a pristine condition and fully working order! I was hesitant about ordering a refurbished phone but soon realized I made the right decision. Thank you Backmarket! I would highly recommend to all.
Condition
Excellent
Purchased
5/30/25
Reviewed 12/2/24, United States.
I recently purchased a Google Pixel 7 Pro from Back Market, and I’m really impressed with my experience. The phone arrived in excellent condition, just as described on the site. The pricing was competitive, and the purchase process was smooth and straightforward. Shipping was faster than expected, and the packaging was secure, ensuring the phone arrived safely. Overall, I’m very satisfied with both the product and the service. I would highly recommend Back Market to anyone looking for quality refurbished electronics at great prices!
Condition
Excellent
Purchased
11/27/24
Reviewed 2/23/25, United States.
I had placed an order for a refurbished "excellent" condition Pixel 7 with an Amazon seller, but received a phone with extreme signs of use. So bad that I had to contact Amazon directly for a refund, as the vendor was not responsive. Instead of trying my luck again on the previously mentioned platform, I decided to give BackMarket a try after reading their "Verified Refurbished" page. My renewed Pixel 7 arrived quickly and in real "excellent" condition. I'll definitely order from BackMarket again and would recommend it to anybody looking for a quality refurbished item.
Condition
Excellent
Purchased
2/9/25
Reviewed 10/19/25, United States.
I bought this phone because I know it and like it. The experience of purchasing it and receiving it from your company was excellent. I couldn't ask nor expect better service. The phone looks to be in excellent shape and works as expected. Time will tell how well it holds up. However, based on my experience with your company so far, I have no fear that, were something to go wrong with the phone within the warrenty period, you would take care of it promptly. Many thanks.
Condition
Excellent
Purchased
10/7/25
Reviewed 10/9/25, United States.
I absolutely love this phone! I’ve been wanting to get it since it came out last year. It actually came within a couple of days from when I ordered it! It looks like it’s new! I’ve had it for about a week now and it’s been great so far. It’s running like it should and the payments that I’m making towards it is pretty decent so far.
Condition
Excellent
Purchased
10/6/25
Reviewed 10/20/25, United States.
I'm loving this phone so far. The audio quality is better than any phone I've had since analog went away. Everything about it is great, except that it's a little big for the size of my hands, but I knew that if I'd purchased the smaller Pixel 8, I would've missed the Pro features on the camera. While shopping for this device, I found a similar phone on eBay with 256 MB storage with a smaller pricetag. No warranty. I opted for the smaller storage and higher price with 1 year warranty from Back Market. The only thing, and I mean ONLY thing I thought was off was the extreme quantity of emails letting me know about the status of my order at every step 😁. But, if good communication is anything at all, it's a good thing. 5 stars for you, Back Market!
Condition
Fair
Purchased
10/3/25
Reviewed 7/20/25, United States.
So my previous phones battery was pretty garbage (Pixel 4) after three years. But getting this phone has been amazing and I don't have to use my Anker portable charger anymore. I constantly use my phone at work so this phone has been great. My only problem was that I had trouble getting my phone to swap online. But I did get it to swap but only a couple of the apps had to be sacrificed due to it being partially compatible to my carrier. I don't know if I'm remembering this right but I think we use to be able to check compatibility with carriers so that might be my fault. But otherwise it's speed has been great.
Condition
Fair
Purchased
7/5/25
Reviewed 8/16/24, United States.
phone came absolutely pristine! honestly could have fooled me for it being brand new, I did miss the delivery and it required signature but I got it from the post office the next day, first time ever ordering from back market, and so far so good!!!
Condition
Excellent
Purchased
7/25/24
Reviewed 10/5/25, United States.
Wonderful! It has more features than the one I replaced it with, which was also an Onn 8" and about three years old. I wasn't expecting that. It's slimmer, so easier to hold, my apps seem to work faster and better. Might have been never used, certainly looked it. I am very happy with it! I was happy with the older one, but dropped it more then once, so damaged the case. This case seems more durable. Thanks BackMarket!
Condition
Excellent
Purchased
9/24/25