Southwest Distributors's customer reviews

Truly impressed with the device I received. The condition was really good and the only thing I could see was some barely noticeable cosmetic scratches on the screen that were only visible when the light catches it. Saved me a huge amount of money to purchase refurbished and I'm so pleased that I did.

I recommend not paying the extra money for the express shipping though, I did and it still took quite awhile for it to get here and my delivery date changed a couple times. Quality was great. I got the fair but it literally came like a brand new phone. I will definitely be buying again for other electronics!

Got a great deal on a great phone! Shipping was fast , however they required a signature so it involved me trying to locate the mailman after they left a slip in my box , then had to go to the post office a town over to pick it up. But that post office issues more than anything i think. Otherwise i will be buying my next one from backmarket!

Phone received was in excellent condition, arrived quickly, and everything BUT the single most imporant aspect needed was delivered, The critical feature needed was an OEM unlocked phone. What was sent was a Carrier unlocked phone (a Verizon unlocked phone was delivered). The former (typically a Google Edition) can be bootloader unlocked which is required in order to install an alternative, more private & secure mobile OS such a GrapheneOS, whereby the latter can be used with any carrier but likely OEM unlocking can NOT be enabled in setup meaning your are stuck with a Google bloat and spyware tracking device. Who in their rightly informed mind wants that?

i love my new phone!! delivery was a mess bc of usps but thats neither here nor there lol. i got it in ‘good condition’ and it’s gorgeous! only a few scratches and they are barely noticeable. great service and phone :)

pretty satisfied. okay packaging. came with a charging cable, but no block. phone was shipped factory reset so setup was easy. phone condition is as advertised. didn't blow my mind, but exactly what I was expecting in regards to shipment timing and product.

Hello Back Market! I hope this message finds you well. I recently received my third purchase from you, and I wanted to share some feedback. Unlike my previous purchases, which were in excellent condition, this recent item seems to have a lot of signs of use. I would rate its outside condition as 8/10, whereas my past purchases have been 10/10 as described. I value your products and service, so I wanted to bring this to your attention. Could we discuss a possible solution? Thank you for your understanding. Best regards, Marsel Balla

Nice phone as described at a fair price.I received it in a few days and shortly after I received an empty box for my trade in which also was a fair price. The phone had 88% battery health, good for a three year old phone. I had been looking for this phone for a while and had been doing business with another competitor but a deal went bad so I did a search and came here. I would recommend them for your device needs.

The phone came very quickly, which was great! It looks very nice overall and came in good condition. Good size for someone with smaller hands. The battery lasts a long time, screen has no scratches. I am overall very happy with my purchase.