Customer reviews

Overall rating

16 verified reviews

Rating details

  • Overall performance

    4.2/5

  • Appearance

    3.9/5

  • Packaging

    3.9/5

  • Shipping

    4.3/5

Reviews

  • Andrew R.

    Verified

    Reviewed 10/20/24, United States.

    Purchased a "Good" condition MacBook Pro from "JB VENTURES EXPRESS" and it came in perfect condition with 96% maximum battery capacity left. Laptop shipped promptly, was packed well, and all specs were exactly as advertised. Very satisfied with my shopping experience.

    Condition

    Good

    Purchased

    10/13/24

  • Thomas G.

    Verified

    Reviewed 12/31/24, United States.

    Excellent value for what I received. Super clean, top level macbook pro M1 max for about two grand including taxes and an extended warranty is pretty amazing imo. Incredible performance and I think this will last me a good while with 90% battery life still left on this.

    Condition

    Good

    Purchased

    12/4/24

  • Zane W.

    Verified

    Reviewed 10/25/24, United States.

    Everything is great about the computer physically, no blemishes or surface issues. I’m noticing the left shift bar feels stuck down or doesn’t depress like a normal key. Worried that might be an issue later. Fantastic computer otherwise!

    Condition

    Excellent

    Purchased

    10/15/24

  • Joseph P.

    Verified

    Reviewed 10/22/24, United States.

    Well, I've only had the computer for approximately 10 days so far, but so far, I love it. It is in a condition as advertised, works great so far, and I can offer nothing but praise regarding the computer itself. The Backmarket experience was also as promised, and I will not hesitate to purchase from Backmarket again. My thanks to the Backmarket team. The seller provided the product as advertised, and I would not hesitate to do business with them again. My thanks to the seller for your service, honesty, and integrity. With such a smooth transaction so far, I cannot comment on customer service pertaining to warranty or other issues. I hope that I do not have to deal with such things. All in all, I'm very glad that I made this purchase from Backmarket.

    Condition

    Excellent

    Purchased

    10/8/24

  • Matt W.

    Verified

    Reviewed 12/29/24, United States.

    So far everything is working great. I received my Mac in a double box and it started up in less than 10 seconds. I got all my previous softwares and devices setup in less than 20 minutes and the battery is lasting way longer than my pc.

    Condition

    Fair

    Purchased

    12/13/24

  • Brent S.

    Verified

    Reviewed 1/10/25, United States.

    Unit arrived password protected with existing user (former owner?) profile. The system was not wiped and reloaded with a clean OS. That does not meet the definition of "refurbished". Fortunately, recovery mode worked, which allowed the disk to be erased and a clean (older) OS loaded--all of which should have been performed by the reseller, who presumably specializes in refurbishment. The machine was otherwise in good condition.

    Condition

    Good

    Purchased

    1/5/25

  • Nichole B.

    Verified

    Reviewed 12/10/24, United States.

    It arrived on time and is in near perfect condition! Very grateful and will definitely be looking at this seller's products in the future.

    Condition

    Good

    Purchased

    12/6/24

  • Austin P.

    Verified

    Reviewed 11/8/24, United States.

    The computer itself works great, but the condition is less than what I expected with the logo being scratched. I also did not receive a genuine apple charger with the computer, instead receiving an underpowered cheap knock off.

    Condition

    Excellent

    Purchased

    11/4/24

  • Amadou D.

    Verified

    Reviewed 11/8/24, United States.

    Fast shipping. Item exactly as described. Great seller!

    Condition

    Good

    Purchased

    11/6/24

  • Earl J.

    Verified

    Reviewed 11/10/24, United States.

    Had login security issues initially.. works fine now…

    Condition

    Excellent

    Purchased

    10/29/24