Customer reviews

1,202 verified reviews in the last 10 years.

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  • P

    Patricia P.

    Purchased on May 13, 2019

    Verified purchase

    I’m a believer! Been using my purchase since 2019 no problems no issues. I’m back for another I thank you back street for your honest policies & business integrity There’s plenty of other companies out there that may have these qualities, it’s just I rarely find them. But when I do I love to acknowledge with a few kind words

    Item

    iPhone 7 Plus 128GB - Jet Black - Unlocked

    Condition

    Good

    Reviewed in the United States on September 14, 2023

  • S

    Sonya P.

    Purchased on August 12, 2021

    Verified purchase

    My phone worked great!

    Item

    iPhone 8 Plus 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on March 19, 2024

  • B

    Brian S.

    Purchased on March 13, 2021

    Verified purchase

    The product was as advertised, though I was hoping the bootloader would have been unlocked for my specific use. Overall, great.

    Item

    Google Pixel 2 64GB - Kinda Blue - Unlocked

    Condition

    Excellent

    Reviewed in the United States on November 28, 2022

  • K

    Krissy W.

    Purchased on February 22, 2021

    Verified purchase

    I have had this phone for two years now, and it still works perfectly even though I drop it all the time. It came in perfect condition. I could not be happier with the purchase.

    Item

    Google Pixel 3 64GB - Pink - Unlocked

    Condition

    Excellent

    Reviewed in the United States on October 2, 2022

  • H

    Heidi N.

    Purchased on April 19, 2021

    Verified purchase

    My refurbished red iPhone XR seems completely brand new. It is beautiful, works perfectly, has amazing battery longevity, a flawless body and screen, and an incredible camera. I'm super happy with it and so grateful to have a recycled phone that didn't end up as e-waste. Thank you!!!

    Item

    iPhone XR 128GB - Red - Unlocked

    Condition

    Good

    Reviewed in the United States on May 8, 2021

  • C

    Carlos P.

    Purchased on March 22, 2021

    Verified purchase

    Highly skeptical from the beginning but having this phone for a year now and still impressed with the quality and how good the performance is, just wows me. I recommended highly. Battery life is great!

    Item

    iPhone 8 Plus 64GB - Red - Unlocked

    Condition

    Excellent

    Reviewed in the United States on June 9, 2022

  • L

    Lauren S.

    Purchased on April 11, 2021

    Verified purchase

    I had to send the first phone back as it was not actually T-mobile compatible, (even though the listing said it would be!) but the seller made it easy for me & replaced it w/ a similar phone that WAS compatible. I received a paid return label, so I didn’t have to pay for return shipping. And the phone is in beautiful, like new condition (I got the “Good” grade). I’ve had it for almost a year now & it works great - I’m so glad I don’t ever have to buy a phone from the mobile carrier’s store again!

    Item

    iPhone 8 Plus 256GB - Space Gray - Unlocked

    Condition

    Good

    Reviewed in the United States on February 9, 2022

  • M

    Michele B.

    Purchased on August 31, 2021

    Verified purchase

    The iPhone X I bought is awesome just switched from android to iPhone the only issue I find is the battery needs charged sooner than my android did but other than that it was very fast delivery and a great produ

    Item

    iPhone X 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on September 19, 2021

  • W

    William C.

    Purchased on May 1, 2020

    Verified purchase

    I am pleased with the price and condition of my refurbished iPhone 6s plus, except that the battery got very hot while uploading my apps and it only holds a charge for about 5 hours--if I don't use it much. I foresee having to purchase another battery in the very near future. So, except for the battery (a very important feature) I am very happy with the appearance and the service of my purchase.

    Item

    iPhone 6s 128GB - Silver - Unlocked

    Condition

    Excellent

    Reviewed in the United States on May 12, 2020

  • N

    Nelson A.

    Purchased on August 19, 2021

    Verified purchase

    I like it. It's as if I'd bought a brand new phone directly from Apple at half the price, and honestly, I actually feel like it's better than an OEM phone! I don't know how or why, but I feel like the speakers are louder, the phone is faster, and suffers very little stutters unlike my original 8 Plus (64gb) which didn't have either of those. I bought this one from BM because my old one finally gave me the final fuck you before the screen completely stopped working, and me being someone who's always out, I was in desperate need for a phone with the same capacity as the 8s (in my preference, since I'm so used to it and I love it). Thankfully, it arrived in just ~4 days, which was perfect timing! I recommend purchasing from Backmarket if you're looking for a replacement. I don't know how well "fair" and "good" condition phones are, but with how good my "mint" condition 8 plus came out, I wouldn't doubt that their refurbish quality is as great!

    Item

    iPhone 8 Plus 64GB - Red - Unlocked

    Condition

    Excellent

    Reviewed in the United States on September 4, 2021