Customer reviews

Overall rating

34 verified reviews

Rating details

  • Accessories

    4.4/5

  • Battery

    4.4/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

  • Packaging

    4.4/5

  • Shipping

    3.9/5

Reviews

  • Layla B.

    Verified

    Reviewed 11/14/24, United States.

    this product is so great! i got good condition and its just as if i got excellent condition and at a great price! the original is around $500 and i paid $100-200 less! i love it!

    Condition

    Excellent

    Purchased

    9/12/24

  • Luis C.

    Verified

    Reviewed 9/13/24, United States.

    They ipad pro I received is in perfect condition like new, been using it for work and it works perfectly, i did have my doubts when it arrived in the box just wrapped in the bubble plastic, i do think they could elevate the experience with the packaging a bit more, but other than that which is not a bit deal ill definitely be ordering more stuff from them.

    Condition

    Excellent

    Purchased

    9/9/24

  • Nea P.

    Verified

    Reviewed 9/13/24, United States.

    PERFECT CONDITION, CAME A FEW DAYS EARLY TOO

    Condition

    Good

    Purchased

    9/10/24

  • Anthony M.

    Verified

    Reviewed 8/28/24, United States.

    The shipping was somewhat lengthy but not terrible. The PS5 itself was fairly scratched up which was fine/expected since it was refurbished. What was disappointing was the large amounts of various gunk on the controller and ps5 which seems like it could have been somewhat easily cleaned off and had me questioning the quality of the refurbishment. The ps5 seemed to run fine although I didn't get to use it much because I quickly realized they sent me the 825gb model instead of the 1tb model. Maybe not a huge difference to some but I wanted what I paid for so I initiated the replacement process. Blackmarket customer service helped get this going but it was disappointing not to have any communication from the seller. More frustrating was that my exchange was converted to a refund without explanation. I assume they just didn't have any more stock but it was frustrating to be almost a month from when I initially ordered it and not even end up with the product (Although maybe I'm just spoiled with how quickly most things are shipped these days). Will probably end up just paying the extra $100 or so and getting a new model at this point.

    Condition

    Good

    Purchased

    8/5/24

  • Jameson R.

    Verified

    Reviewed 1/29/25, United States.

    Everything works good and was in very good condition.

    Condition

    Good

    Purchased

    1/3/25

  • Ian B.

    Verified

    Reviewed 10/12/24, United States.

    The PS5 is in good condition but the controller is having major issues. The L2 and R2 triggers are won't register sometimes. The controller won't work in game but will on the homescreen. I suspect it has to do with the sensitivity of these new adaptive triggers. Whatever repairs were done of at all did not address the controller issues.

    Condition

    Good

    Purchased

    10/4/24

  • Pedro R.

    Verified

    Reviewed 11/15/24, United States.

    Aside from the charging cable for the controller, everything is perfect else perfect.

    Condition

    Fair

    Purchased

    11/5/24

  • Ronni W.

    Verified

    Reviewed 11/4/24, United States.

    Came ready to play awesome !!

    Condition

    Fair

    Purchased

    10/25/24

  • Arielle R.

    Verified

    Reviewed 10/29/24, United States.

    Arrived quick, in great condition, and works perfectly. What more could you ask for?

    Condition

    Good

    Purchased

    10/17/24

  • Kavion W.

    Verified

    Reviewed 10/21/24, United States.

    I'm already loving it my first own console I bought definitely gonna buy again soon

    Condition

    Fair

    Purchased

    10/3/24