Customer reviews

I got this phone for a Christmas present for my wife and it's been great so far. It looks and performs like new. This was the 2nd S20 Ultra 5G from BackMarket. I got one for myself back in July and it has been great as well.

marked as excellent condition on website. proximity sensors not working. screen glitching and freezing since receiving.

Phone quality is perfect, just as advertised. Not a blemish anywhere and the phone works like a new phone. Service and delivery were wonderful. Thanks.

I really like it! It's much faster than my other android. I'm getting used to taking screen shots with 2 hands tho. Not as convenient as other phones.

Good phone and good customer service. Also, great delivery.

it looks brand new

Fast delivery. Great product.

Seller sent the wrong phone (this is the third time it's happened to me on this site) I ordered a 256gb phone they sent a 128gb. Seller refused to replace it with the correct one and just refunded the order. Always check your phone when it arrives this is becoming a frequent occurrence with the sellers on this site in my experience.

Literally just got scammed, don't buy from this seller. I order a S21 ultra with 128 gbs in excellent condition. Long story short I got the phone with a fake Samsung screen so the colors were awful and the front camera had dust underneath so I couldn't even clean the camera. Therefore it looked terrible. To top it off IT CAME WITH a crack on the back glass, because the phone was shipped to me IN A FEDEX ENVELOPE! Keep in mind this is a "EXCELLENT CONDITION PHONE". Tried to get it replaced or at least fixed. Nope couldn't return becuase somewhere in the warrenty it says if damaged on arrival return within three days. Even if I knew that, i couldnt send it back because I need it for work and I had alreayd been without a phone for some time. The 30 day AND 12 month warranty are pretty much useless. So i now have a messed up phone that i have to pay more for to get fixed. HIGHLY DO NO RECOMMEND!!