Overall performance
4.5/5
Appearance
4.6/5
Accessories
4.4/5
Battery
4.4/5
Lens & Camera
4.6/5
Packaging
4.6/5
Shipping
4.6/5
Reviewed 6/30/25, United States.
I was a little bit skeptical about getting a refurbished phone, but when I received it, I was so surprised about the quality of the phone. It looks and works like a brand-new phone. The battery health is at 100%. I bought this phone as a gift for my dad and the red one for my mom, an upgrade from their iPhone 8 Plus. I didn’t know that I would get such quality for a lesser price.
Condition
Excellent
Purchased
6/14/25
Reviewed 11/16/25, United States.
Im very happy with the phone it came fast and in time i was able to track the phone always and was always spot on on the location . it works perfect and im writing this review using it thanks for a great deal and a great job at what you guys do i will always use backmarket for future purchases of any tech
Condition
Excellent
Purchased
11/2/25
Reviewed 2/5/25, United States.
so far, I am overall impressed with my recent unlocked iPhone 12. my previous iPhone had a failing battery and I intend to trade it in to get a tiny amount of cash. and my overall intention of getting an unlocked iPhone 12 is for mobile videography and not to show off. the battery lifespan is at 88% 2% below 90. the battery life seems to hold up and I believe I have up to 3 years to get Apple's IOS updates.
Condition
Excellent
Purchased
1/30/25
Reviewed 9/25/25, United States.
Phone was shipped very timely. Arrived in perfect condition. Might as well had been brand new. Works perfectly. Traded my old phone, which that transactioin was seamless, too. Will definitely use Back Market again.
Condition
Excellent
Purchased
9/5/25
Reviewed 10/13/25, United States.
I ordered my iPhone 12 from Back Market, and I couldn’t be happier! The phone arrived quickly, packaged securely, and looked almost brand new exactly as described. I was honestly surprised by how good the condition was for a refurbished phone. Setting it up was easy, and everything works perfectly camera, battery, and screen are all in great shape. It’s such a relief to get a high-quality phone at a much lower price than buying new. The whole process, from ordering to delivery, was smooth and simple. I love that Back Market helps reduce electronic waste while saving money at the same time. Definitely recommend Back Market to anyone looking for affordable, reliable devices!
Condition
Excellent
Purchased
10/1/25
Reviewed 3/24/25, United States.
I bought my first refurbished IPhone with Backmarket in 2019 - an IPhone 7. I got it in the "excellent" condition and it was excellent for 5 years! I loved my IPhone 7 and the only reason I gave it up was because the IOS would only go to 14 and some of my needed apps did not support IOS 14 anymore. So with a great deal of research, including articles on BackMarket, I decided on an IPhone 13, again in "excellent" condition, trading in my old Iphone 7. Trade-in super easy - was given a trade-in price within seconds, free shipping, constant communication, and $ within my bank account all within a week. As for my IPhone 13 - Apple has made copying from old phone to new phone a breeze (not like the old days with needing to backup and copy from ICloud). The Iphone 13 came well packaged and yes, in excellent condition. Beautiful phone. I highly recommend BackMarket to anyone looking at getting a "new" phone. Website so easy to navigate, great customer service and clear communication, AND most important, doing something nice for our cherished planet.
Condition
Excellent
Purchased
2/20/25
Reviewed 11/17/25, United States.
It took me a bit of time to get all the stuff in one phone to the new one. That said, the phone works great. Also, the time from order payment to arrival of the new iphone was great. The refurbed phone looked as good as a new ipone 14. Good job all around BackStreet. You delivered what you said you would. There was now aparent wear issues with the new to me rufribed iphone 14.
Condition
Excellent
Purchased
11/4/25
Reviewed 9/21/25, United States.
went well.. like it should. Not sure why other people don't by Apple products especially iPhone. Believe me Ive used every brand imaginable , back when a cell phone was in a 10lb case. Yes I'm old.. 77 I've bought from Back Market several times for my self and others. Back Market means great service and excellent refurbished products. PS It was a 14 yr old that told me about Back Market..
Condition
Excellent
Purchased
9/7/25
Reviewed 11/9/25, United States.
Excellent choice, phone, condition,delivery. Very happy with Back Market, my second experience with them.
Condition
Excellent
Purchased
10/28/25
Reviewed 11/2/25, United States.
Great phone! looks brand new(bought in excellent condition) I was worried about battery health but was very surprised to see that the battery health is at 100%
Condition
Excellent
Purchased
10/21/25