Customer reviews

Overall rating

19 verified reviews

Rating details

  • Overall performance

    4.6/5

  • Appearance

    4.3/5

  • Accessories

    4.2/5

  • Battery

    4.3/5

  • Lens & Camera

    4.3/5

  • Packaging

    4.3/5

  • Shipping

    4.5/5

Reviews

  • Mic P.

    Verified

    Reviewed 4/14/24, United States.

    This is an absolute beast! My S 23 Ultra came in excellent condition! The phones response is so fast! Even my carrier speeds ahve increased with this device. No scratches not even a finger print. Plus,it came with a power brick accompanied by the USB C cable. I'm a Samsung Everything 😎 guy and to be honest I'll never buy another phone from them or my carrier again! Back Market is the Truth like A.I. (Allen Iverson) for those who need to Google him, I understand. I'm planning put birthday presents 🎁 and Christmas gifts on here Fam 👊🏾 Love y'all for having my back- No Diddy Hahahahaha!

    Condition

    Excellent

    Purchased

    4/4/24

  • Rahul S.

    Verified

    Reviewed 2/23/24, United States.

    I am very happy with the phone quality. the battery life is 100% and the phone is spotless. it came with a fast charging lightning cable and type c charger, a screen protector installed. will share my feedback with you once I use it for few weeks.

    Condition

    Excellent

    Purchased

    2/17/24

  • Chris G.

    Verified

    Reviewed 4/21/24, United States.

    Only issue was the phone arrived locked to AT&T network. Luckily it was the sim/eSim model and my service provider was able to reassign the eSim so I didn't have to return it. This is our 3rd orc4th phone from Back Market and have had all good experiences with the phones.

    Condition

    Excellent

    Purchased

    4/3/24

  • Josh M.

    Verified

    Reviewed 3/10/24, United States.

    I have had this phone for a little over a week. It has been very good, little bit on the touchy side when it comes to the big screen. I can play games, read, search on the internet with ease. I am happy to keep it for the long haul. It did not have any blemishes when it arrived. Screens were not broken or cracked. Everything is in excellent working condition.

    Condition

    Excellent

    Purchased

    2/25/24

  • John B.

    Verified

    Reviewed 3/3/24, United States.

    Came in perfect condition had a cover over the back and was fast and prompt ten out of ten would buy from this seller again

    Condition

    Excellent

    Purchased

    2/21/24

  • Zachary J.

    Verified

    Reviewed 2/21/24, United States.

    Wow! Phone was in great condition. I took a risk because the seller didn’t have any ratings but the phone is in excellent condition as described !

    Condition

    Excellent

    Purchased

    2/18/24

  • Joann M.

    Verified

    Reviewed 4/7/24, United States.

    Phone works great! Was unlocked, as promised. Better than good condition. I am very satisfied. Haven't had a chance to use the camera yet -- everything seems to be OK, tho'.

    Condition

    Good

    Purchased

    3/24/24

  • Johnny B.

    Verified

    Reviewed 3/31/24, United States.

    The phone I ordered was rated as being in good condition, however the screen which is advertised as "perfect" has a big scratch going across the entire span of the screen which is noticeable while the screen is on or off. I thought about sending it back but I can't be without my phone for the amount of time it'd take to send it back to get fixed or replaced. What's worse about this is my first experience was awesome on BackMarket...now I'm going to be hesitant to use it again.

    Condition

    Good

    Purchased

    3/26/24

  • Emily N.

    Verified

    Reviewed 4/21/24, United States.

    great phone! great shipping! great setup!

    Condition

    Excellent

    Purchased

    4/4/24

  • Greg P.

    Verified

    Reviewed 4/21/24, United States.

    Nice upgrade from my S9 Phone was like new condition.

    Condition

    Excellent

    Purchased

    4/4/24