Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,321 verified reviews

Reviews

  • Marcelo M.

    Verified purchase

    Reviewed 1/25/26, United States.

    The iPhone 14 was in pristine condition, almost like new, and the battery held a charge of 100% for a long time, making for a great experience. I highly recommend backmarket!

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    1/15/26

  • Sandria G.

    Verified purchase

    Reviewed 1/25/26, United States.

    I’m so excited about the purchase. Who knew I would be able to buy a iPad at a price I could afford. Thank you BM for being available to people like me.

    iPad 9.7-inches (2018) 6th gen 128 GB - Wi-Fi + 4G - Gold

    Condition

    Good

    Purchased

    1/15/26

  • Dojo B.

    Verified purchase

    Reviewed 1/25/26, United States.

    Wow this was my first time using Back Market and believe me I'll be sure to recommend BM to others I love me Galaxy S25 ultra came in mint condition.

    Galaxy S25 Ultra 512GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    1/14/26

  • Sean R.

    Verified purchase

    Reviewed 1/19/26, United States.

    The iPad Air I bought was in great condition. The battery health was 92 and the screen was in great shape as well.

    iPad Air 13-inches (2024) 6th gen 128 GB - Wi-Fi - Space Gray

    Condition

    Fair

    Purchased

    1/5/26

  • Benjamin C.

    Verified purchase

    Reviewed 1/4/26, United States.

    As described, a Mac mini with everything as advertised. I think it's in great shape for "good" condition. Couldn't be happier with purchase and the service.

    Mac mini (Late 2018) Core i7 3.2 GHz - SSD 512 GB - 32GB

    Condition

    Good

    Purchased

    12/19/25

  • Ronald G.

    Verified purchase

    Reviewed 1/1/26, United States.

    MacBook Air 2022 is in premium condition as advertised. I am very happy with my purchase and I am very happy with the quality of my "new" MacBook.

    MacBook Air (2022) 13-inch - Apple M2 8-core and 10-core GPU - 16GB RAM - SSD 512GB - Standard display

    Condition

    Premium

    Purchased

    12/15/25

  • Kylon F.

    Verified purchase

    Reviewed 12/22/25, United States.

    Great condition. only problem is the controllers sometimes dont dock, but I heard that is common in switches.

    Switch 32GB - Black

    Condition

    Good

    Purchased

    12/10/25

  • Kassiopia K.

    Verified purchase

    Reviewed 12/7/25, United States.

    Works as described....so glad I shopped with you instead of paying over 2x your cost.....I LOVE YOUR BUSINESS AND ENVIRONMENTAL APPROACH TO A SMALLER CARBON FOOT PRINT!!! I WILL BE SHOPPING HERE FOR MY Future PHONES AND Recommending YOU AS WELL

    Galaxy S23+ 256GB - Black - Unlocked

    Condition

    Good

    Purchased

    11/24/25

  • Mark V.

    Verified purchase

    Reviewed 11/20/25, United States.

    when I received the google pixel 6it's in fantastic shape!! no scratches or anything especially the back! I put a screen protector right away when I received it! great Job Back Market 💯 👌❤️

    Google Pixel 6 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    11/16/25

  • Eric O.

    Verified purchase

    Reviewed 11/20/25, United States.

    I just received my Galaxy s23 ultra today (fair condition), and all I can say is that I'm amazed with the quality! I don't have much money to spend , so I was kind of hesitant to buy refurbished, but back market definitely changed my mind! I will always continue to support this amazing company, and it's sellers .

    Galaxy S23 Ultra 512GB - Green - Unlocked

    Condition

    Fair

    Purchased

    11/17/25