Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,275 verified reviews

Reviews

  • Dick A.

    Verified purchase

    Reviewed 1/11/26, United States.

    Love my refurbished MacBook Pro. It was in pristine condition and runs like a charm. I was very pleased with the ordering and and trade-in process. I will definitely look to Back Market for future needs. Thanks for the great service.

    Condition

    Excellent

    Purchased

    12/28/25

  • Hannah B.

    Verified purchase

    Reviewed 1/7/26, United States.

    I ordered a iPhone 14 Plus in excellent condition and that is exactly what I received. My device works perfectly! I love my new phone. I’ve bought phones from Back Market before. My last refurbished phone lasted 5 years!

    Condition

    Excellent

    Purchased

    12/20/25

  • Stacey D.

    Verified purchase

    Reviewed 1/1/26, United States.

    I’m very happy with this refurbished MacBook Air. I ordered it in “good” condition, but it arrived looking much better than expected—honestly closer to excellent. There were minimal to no visible signs of wear, and everything works perfectly. The packaging was secure and well done, so it arrived safely without any issues during shipping. Setup was smooth, and performance has been exactly what I hoped for. Overall, this was a great value and a very positive refurbished purchase experience. I wouldn’t hesitate to buy refurbished again based on this experience

    Condition

    Good

    Purchased

    12/19/25

  • Stacey D.

    Verified purchase

    Reviewed 1/1/26, United States.

    I’m very happy with this refurbished MacBook Pro! I ordered it in “good” condition, but it arrived looking much better than expected—honestly closer to excellent. There were minimal to no visible signs of wear, and everything works perfectly. The packaging was secure and well done, so it arrived safely without any issues during shipping. Setup was smooth, and performance has been exactly what I hoped for. Overall, this was a great value and a very positive refurbished purchase experience. I wouldn’t hesitate to buy refurbished again based on this experience

    Condition

    Good

    Purchased

    12/13/25

  • Shannon K.

    Verified purchase

    Reviewed 12/31/25, United States.

    In all honesty, I was hesitant at first because I had never purchased refurbished MacBook Pros before. This MacBook Pro was in great condition and met every expectation from working perfectly to screen and condition. I will definitely consider buying from here again!

    Condition

    Good

    Purchased

    12/9/25

  • Aaron P.

    Verified purchase

    Reviewed 12/28/25, United States.

    This is the 2nd phone I've ordered and it's perfect. I'll never buy a phone from anywhere else. I know "refurbished" makes people nervous but believe me, you won't be disappointed.

    Condition

    Premium

    Purchased

    12/13/25

  • Tia I.

    Verified purchase

    Reviewed 12/21/25, United States.

    My refurbished iPhone 14 works like a charm. It was secure and neatly packaged. I love it. It’s exactly what was advertised. I was able to set up my new phone and use it right away. Thank you so much! Will refer customers to backmarket.

    Condition

    Fair

    Purchased

    12/12/25

  • John G.

    Verified purchase

    Reviewed 12/7/25, United States.

    Great! Back Market makes it easy to find trusted refurbishers. This Latitude 7430 has a touch screen that I didn't think I needed, but it turns out to add a lot to the laptop experience. I'm much less reliant on the touch pad now.

    Condition

    Excellent

    Purchased

    11/28/25

  • Mindy L.

    Verified purchase

    Reviewed 11/16/25, United States.

    My watch arrived super fast and was in excellent condition! It works perfectly! I am so glad to have discovered Backmarket and will be ordering future devices here! I am amazed at the quality and price!!!

    Condition

    Excellent

    Purchased

    11/5/25

  • Kenies G.

    Verified purchase

    Reviewed 10/26/25, United States.

    I first didn’t know what to do with the WiFi but then I got it in the right spot it runs games perfectly I love this device I recommend for starters. This was written by my son who wanted this computer. Not my kind of computer. But he loves it so guess it’s great.

    Condition

    Excellent

    Purchased

    10/8/25