Some people I know will never buy a new car again because deals on used cars are so much better. Now I know that applies to computers. So far, our new (refurbished) Macbook Pro looks and performs great -- and so much cheaper. The buying process was seamless and hassle free. I'll consider going this route again for other items. (The fact that this avoids waste and "throw-away economy" thinking is an added bonus.)

I recently purchased a MacBook Pro (2021) 16-inch - M1 Pro (10-core CPU, 16-core GPU) - 16GB RAM - 512GB SSD from Back Market in “Good” refurbished condition, and I have to say—I’m beyond impressed. As someone with experience repairing these laptops, I can confidently say this unit is in excellent condition. The battery health is at 92%, the display is flawless, and all ports function perfectly. The only imperfections are a very small hairline scratch on the Apple logo and a tiny chip near one of the feet on the bottom, both of which are barely noticeable. Given the price, this was an amazing deal, and I highly recommend considering refurbished products from Back Market. The overall experience was exceptional—customer service was responsive and helpful, shipping was fast, and the website is well-designed and easy to use. I also traded in my iPad, and while the process is still ongoing, the trade-in value quoted was great. So far, this has been a fantastic purchasing experience, and I will most likely buy from Back Market again in the future. If you’re on the fence about buying refurbished, don’t hesitate—this is the way to go!

Was very very skeptical on purchasing a refurbished MacBook but I knew if it wasn’t what I was expecting I could always return it. I am happy to say that I’m very pleased with my new computer, it came with 3 small scratches on the lid but other than that it looks brand new! Also a little added bonus is I received the pro max!

This was my 4th purchase from Back Market and each time I'm surprised at the quality and condition. I've never 'splurged' for the best condition, but each time, it's practically new looking to me. In my experience, they've been conservative on their condition estimations which should be a great comfort to anyone hesitant to buy a refurbished device. As for the usability, I cannot distinguish between brand new and products sold here. Devices work no different than fresh from the box. I don't need the latest and greatest and since Apple supports their devices for long periods of time, this device is expected to last quite a while for me. Bonus: the device arrived considerably faster than expected. Not sure how this could have been a better experience, but if there is, I bet Back Market will find a way and surprise me again.

I'm very happy with my purchase. The MacBook Pro I got was flawless and exactly as described. The whole process was seamless and swift and actually arrived much sooner than the original estimate which was a very pleasant surprise. The spec I got was quite high and the only other place I found with a similar spec was on Apple's own refurbished section but that was significantly more expensive (by about $1000) I would definitely shop BackMarket again if I was looking for a similar device or phone.

Received my MacBook Pro 16inch 2021 and was relieved and happy with the condition. It came packaged well with an Apple charger. It looks practically brand new with only one small scratch that only I could see because I examined it thoroughly. If you’re on the fence about buying refurbished, please don’t be and trust Back Market. Very satisfied with my purchase.