Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,275 verified reviews

Reviews

  • Jerry S.

    Verified purchase

    Reviewed 11/13/25, United States.

    Excellent machine. It came with Tahoe 26.0.1 and took a few days to index, but was still lagging. Installing 26.1 fixed that — in fact, I'm using it right now to write this. It's perfect for a travel laptop and backup. Also at first the battery was low, which is to be expected for a five year old laptop, but it now seems to last at least 8 hours, and I use it mostly on AC anyway.

    Condition

    Good

    Purchased

    10/15/25

  • Benjamin R.

    Verified purchase

    Reviewed 11/12/25, United States.

    I received my computer before The day it was Promised. I got it up and running with no problems. I’ve been using it for about a week or so now and I just love it. You’d never know it was used. And I highly recommendBack market They followed up on the purchase, which was a surprise. I don’t know the last time that happened to me really highly recommend these guys very satisfied.

    Condition

    Excellent

    Purchased

    10/25/25

  • Dianita V.

    Verified purchase

    Reviewed 11/11/25, United States.

    the device came like new brand, its awesome how the device's looking like, i little scratch in the screen but really really little one, barely visible, about this I still wondering if the battery's original cuz this one came with a 100%, by sides the phone's a solid 9.8/10

    Condition

    Good

    Purchased

    11/5/25

  • Raya C.

    Verified purchase

    Reviewed 11/10/25, United States.

    I ordered the "fair" condition and it's practically brand new. i don't see a single ding or scratch anywhere on the body and no internal issues so far either! the keyboard is the only area that shows signs of wear but it's the slightest amount of oil residue which happens very quickly with macbooks anyway, so wonderful!

    Condition

    Fair

    Purchased

    11/7/25

  • William C.

    Verified purchase

    Reviewed 11/10/25, United States.

    I couldn’t be happier with my purchase and will continue to buy products from Back Market in the future! It was affordable, quick and easy. Why buy from anywhere else honestly. Enough said and well done to the company!

    Condition

    Good

    Purchased

    10/30/25

  • Damascus D.

    Verified purchase

    Reviewed 11/9/25, United States.

    It was quick and efficient. I actually ordered the wrong device as the 40mm was too small. But I reordered the right size and returned the small one all in a day. And got the replacement within week. Awesome price for the quality far. I'm ordering more stuff this week for Xmas.

    Condition

    Excellent

    Purchased

    10/30/25

  • Kim P.

    Verified purchase

    Reviewed 11/8/25, United States.

    I was very skeptical to purchase a refurbished phone. However I am so happy I did. I upgraded from a Samsung Galaxy S9 (bought in 2018) to the Samsung Galaxy S24+ the phone arrived in immaculate condition no wear what so ever. It was super easy to hook up to my Mint Mobile carrier and I was able to transfer everything from my old phone. It's been about a month now everything works beautifully! Loving my new phone.

    Condition

    Premium

    Purchased

    10/7/25

  • Wunmi I.

    Verified purchase

    Reviewed 11/2/25, United States.

    I was scared of purchasing from this website, but after reading reviews i took that courage and i was not disappointed. With student discount code it was a big one for me. I am glad i did. The laptop looks so new with no dent or scratch-not visible. The charging last for 2 or 3 days before recharging. I am so glad i made this desicion.

    Condition

    Good

    Purchased

    10/16/25

  • Douglas B.

    Verified purchase

    Reviewed 11/2/25, United States.

    The computer was great. Well above what I thought I was going to get. The charger was a little rough. You could see the wires that went into the plug in that goes into the computer. I ordered a brand new one for $20 so no big deal.

    Condition

    Excellent

    Purchased

    10/20/25

  • Jason S.

    Verified purchase

    Reviewed 11/2/25, United States.

    I bought a PS5 and an extra controller as a birthday gift for my son, and he absolutely loves it. The console arrived with all the necessary cables and accessories, perfectly packaged. No dents, scratches, or dings — it honestly looks brand new! I’ve purchased many items from BackMarket, and every experience has been top-notch. If you want to save a few bucks without sacrificing quality, this is hands-down the best bang for your buck. I’m already looking forward to my next purchase!

    Condition

    Excellent

    Purchased

    10/16/25