Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,321 verified reviews

Reviews

  • Kennedy F.

    Verified purchase

    Reviewed 2/23/26, United States.

    Watch is completely functional, in almost pristine condition. However, the charger provided is very slow. The watch itself also doesn’t hold a battery all day, I have to start charging it again late afternoon. Other than that it’s really nice and does the job!

    Condition

    Fair

    Purchased

    2/9/26

  • Benjamin A.

    Verified purchase

    Reviewed 2/19/26, United States.

    Everything works as expected. Very smooth operations & very quick processing speeds! I’m extremely happy with the purchase & the only signs of wear that really stood out on this unit was a small divet near one of the charging ports that was sharp. I may try to file it down some, but I got a case on the laptop now & that actually covers the issue area I’m talking about. 💪🏼 Oh almost forgot, it also came with a 140 watt fast charger block & magnetic charging cord in excellent condition! Overall, the process to look for, checkout & pay for the item was super simple! The product itself looks like new (minus that 1 small spot mentioned above) & performs new at a fraction of the new cost! Definitely will come back here to order the next electronics for the family!

    Condition

    Good

    Purchased

    2/14/26

  • Melanie V.

    Verified purchase

    Reviewed 2/12/26, United States.

    I received my MacBook in 2 business days. Opened it up and it looks brand new! Quality is insanely good and it is running like butter. Satisfied with the shipping time. Satisfied with the quality. Satisfied with everything. Highly recommend this seller 100%

    Condition

    Premium

    Purchased

    2/7/26

  • Tim julius P.

    Verified purchase

    Reviewed 2/12/26, United States.

    a little bumpy at 1st, I had issues a tia ting it myself. the cartier had an issue as well, but it was an error on their end. after a few minutes we got it going. the item itself is in near mint condition. I didn't see any signs of wear at all. very good price. Will be getting one soon for the Mrs.

    Condition

    Fair

    Purchased

    2/8/26

  • Lois S.

    Verified purchase

    Reviewed 2/9/26, United States.

    Nice device, happy to get a good price for a 2025 model. It is a bit larger than my previous iPad, so did not fit in my book stand/cover so had to get another one. And there is no home button, which I prefer. I have a hard time swiping! (What is with the no home buttons, Apple?? My phone is the same way, please bring them back). So far, so good with everything else, including its ability to automatically stop charging at 80%. Good move. Thanks and thanks for refurbishing and great customer service.

    Condition

    Excellent

    Purchased

    1/27/26

  • Robin M.

    Verified purchase

    Reviewed 2/5/26, United States.

    My daughter is loving it. It arrived in perfect condition and was described in correct detail. No problems have occurred with the phone and transferring information was easy. This is my 2nd or 3rd time purchasing from BackMarket and it won’t be my last.

    Condition

    Excellent

    Purchased

    1/23/26

  • Cam L.

    Verified purchase

    Reviewed 2/3/26, United States.

    I received my macbook today it came faster than expected, I ordered good condition and color in grey im very pleased and satisfied with my purchase theres a small screen crack everywhere else is flawless. works like its brand new, if your scared of buying a used macbook and you dont trust this site im telling you now you wont regret your purchase and there legit. i hope this review helps and great company!

    Condition

    Good

    Purchased

    1/27/26

  • Darin B.

    Verified purchase

    Reviewed 2/2/26, United States.

    this thing was in mint condition. better than described. This generation MacBook even runs games like wow with no issues. I love this thing ! Thanks for the great deal and fast shipping. Customer for life!

    Condition

    Good

    Purchased

    1/23/26

  • Kristopher P.

    Verified purchase

    Reviewed 2/2/26, United States.

    Amazing! This thing is brand spanking new in the box with keyboard mouse and charge cords all in perfect condition. I am so pleased with my purchase and will be buying more things in the future. Thank you!

    Condition

    Excellent

    Purchased

    1/22/26

  • Zachary Z.

    Verified purchase

    Reviewed 2/1/26, United States.

    Got the laptop the next day and it arrived in perfect working condition. Absolutely love it and I love the price I paid for it. I have used back market for plenty of phones, iPads, and now a laptop, and I have never had one bad experience. Thank you so much!

    Condition

    Excellent

    Purchased

    1/20/26