Customer reviews for all refurbished items

My first BM purchase and I'm completely satisfied with my experience. The phone looks and feels brand new; it was first used on October 2025 and came with a 100% battery with just 14 charging cycles. Apple Care & Warranty valid until Oct 2026. The icing on the cake was that it even came with the 20W wall dock charger and a screen protector already installed. The phone was delivered on time and runs smooth as expected.

I think back market is a great company and I will use them again if and when I buy another piece of electronics. They have great follow up and product. Now I have the task of learning all the things that Apple Watch has to offer.

First of all, the Samsung Z Fold 5 arrived on time and in perfect condition. I don't think the phone had been previously used. If so, I couldn't tell. For me, I'm thinking that the phone is probably not one that I would use. Primary reasons are the size of the primary screen and accessibility of the side button (fingerprint reader) with a case installed. I have gone back to my S23+. I guess I was spoiled by the fingerprint reader on the screen. The phone and the service provided by Back Market were top notch. I probably didn't do enough research on the functionality of the phone itself.

Honestly, this purchase has surpassed my expectations. It’s in amazing condition and feels brand new like it’s fresh out the box from Apple Store. This also is a reminder that my tech doesn’t have to be brand new to be kick ass. I’m happy to help the environment and still have a new to me device. Thanks again guys! I’ll for sure come to you all if I need any other electronics

This is the first phone I've purchased for myself, and I have to say it does not dissappoint. It is a major upgrade from a Samsung Galaxy s8 and checks all the boxes in what I wanted in a new phone. Great camera quality, more storage, responsive and larger screen. Best part was I didn't have to spend over 1k to own it. 10/10 would purchase from Back Market again.

The purchase and delivery were perfect. The phone was perfect in appearance and operation. I made the decision to return the phone after owning and operation for about a week. No fault of the phone whatsoever. I just realized I am not a fan of Samsung's OS as much as I thought I would be.

Been buying tech off this app a while now never disappoints I ordered the I phone 16 pro max in excellent condition and the phone not only came in in 2 days from the day I ordered it but came brand new no signs of wear scratches 100% battery life it’s like I bought the phone straightt from Apple do recommend backmarket if you aren’t looking to spend so much and want amazing quality products

I ordered an Apple Watch SE 2 in Fair condition from this seller, and honestly, it completely outperformed my expectations—and even outshined the “Good” condition watches I bought from other sellers! Cosmetically, it looks fantastic, with no noticeable scratches or wear. It works perfectly and honestly feels like I got a much higher grade than advertised. If you’re hoping for a Fair condition watch that actually looks great, this is it. Highly recommend this seller!

OMGGGGG I LOVE THISS!!! I’ve always wanted an pink iPad just to have one, especially for school but i didn’t want to spend big bucks on a brand new iPad. It came with very minor scratches but overall i’m very satisfied and can’t wait to put her in case !

I love the iPad I purchased and I definitely love the color, it’s my favorite..The purchase process was very easy.. I would definitely recommend back market to friends and family, looking to save some money..