Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,191 verified reviews

Reviews

  • Garry C.

    Verified purchase

    Reviewed 3/18/26, United States.

    But she’s didn’t use it yet she wants to change it to the 17 pro max that’s what she wants now I would love to have a prepaid return label for ups or fedex please? also the difference money will take from the card that I have on file ?

    Condition

    Fair

    Purchased

    3/3/26

  • Luis C.

    Verified purchase

    Reviewed 3/18/26, United States.

    The device is great!! Their al little scratches on the screen but nothing bad! I have very bad anxiety when it comes to purchasing online specially when it comes to technology or something expensive, but I highly recommend buying from them!

    Condition

    Excellent

    Purchased

    2/27/26

  • Beauti M.

    Verified purchase

    Reviewed 3/18/26, United States.

    Came in perfect condition! the seller lived in the same state as I so I got it 2 days after I bought the tablet!! It was packaged very nicely and came with a charger cord and even a pen! It seems in excellent quality really! So good quality for around $450 😃😃

    Condition

    Good

    Purchased

    3/16/26

  • Kelly T.

    Verified purchase

    Reviewed 3/16/26, United States.

    Everything went well and smoothly. I purchased the premium and there was not a scratch on the exterior of the phone or any of the sides or the screen. Came with the charger cord. Ordered on a for day and received on a Monday. It’s very pink which i love. Very easy to set up.

    Condition

    Premium

    Purchased

    3/6/26

  • Sharmane B.

    Verified purchase

    Reviewed 3/16/26, United States.

    I was a little nervous ordering this watch since it was my first time using this app, but everything turned out great! The seller is definitely legit and the watch arrived exactly as described. I love it! ⌚ It looks even better in person. If you’re thinking about ordering from this seller, I’d definitely recommend them!

    Condition

    Premium

    Purchased

    2/22/26

  • Michael J.

    Verified purchase

    Reviewed 3/15/26, United States.

    The device had a lengthy update to do prior to setup. Without doing the update to watch wouldn't atay connected to my Pixel 10a. After the update smooth sailing, everything is working great. The included extended band was outstanding and fit my sasquatch sized wrist perfectly.

    Condition

    Excellent

    Purchased

    3/4/26

  • Andy H.

    Verified purchase

    Reviewed 3/14/26, United States.

    Awesome device! Had minimal signs of wear (just a few scratches on the back glass), 83% battery health remaining (perfectly fine for a fair condition device) and it was wrapped very well and shipped quickly.

    Condition

    Fair

    Purchased

    3/11/26

  • Sheridan M.

    Verified purchase

    Reviewed 3/13/26, United States.

    I love this phone! I was skeptical about purchasing from this site, but I saw some videos on social media and looked through the reviews and decided to take the plunge. The phone came with a 91% battery life and there are some light scratches on the front and around the edge. I found some light white spots on the back, but nothing that a case and screen protector can’t cover. This is a much better upgrade than my previous iPhone 13 Pro Max as it’s faster and the technology is newer. It charges just fine and the setup took about an hour. It got here on time and I was able to track it accurately through the link. I got to save a bunch of money and still got an upgrade. A win is a win!

    Condition

    Excellent

    Purchased

    3/7/26

  • Zach O.

    Verified purchase

    Reviewed 3/12/26, United States.

    Extremely fast shipping, responsive support, and the quality of the item I bought exceeded my expectations. Bought in excellent condition, flawless exterior, not scratches. Battery health 100% with only 23 battery cycles. This is my spot now for refurb tech.

    Condition

    Excellent

    Purchased

    3/11/26

  • Kadeem H.

    Verified purchase

    Reviewed 3/12/26, United States.

    The watch does everything I need it to do. Wish I had payed a few extra bucks to get one in good shape. The watch looks and performs great minus the battery life. ( you get what you payed for ) overall I’m extremely happy with the purchase and the business I do with backmarket.com

    Condition

    Fair

    Purchased

    2/26/26