Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,275 verified reviews

Reviews

  • Bethan W.

    Verified purchase

    Reviewed 2/26/26, United States.

    Just got it so haven’t really put it to the test but I’m so happy! You’d almost swear it has never been used! It’s lovely, clean, no visible signs of wear that I can see and powered up quite happily! Bought it to write and format my children’s picture book. Even gave my little Dell a name. He shall be named ‘Fenwick’

    Condition

    Good

    Purchased

    2/21/26

  • Robert R.

    Verified purchase

    Reviewed 2/21/26, United States.

    This IPhone was in great condition. I was even able to add it to my AppleCare plan. I always buy from this company. That’s why it’s good to read reviews and only buy from companies that have a minimum rating of 4.4.

    Condition

    Good

    Purchased

    1/17/26

  • Khadija J.

    Verified purchase

    Reviewed 2/4/26, United States.

    I absolutely love my dell! It runs very smoothly and it was in excellent condition! For those who are interested in getting this computer and feel like there’s not enough storage, fear or not! I separately purchased an additional 8 GB of RAM and installed it myself. Very easy and customizable. Lastly, if you like to play games like the Sims, this laptop runs it very well. I bought it specifically for this purpose and I’m very happy with my results.

    Condition

    Good

    Purchased

    1/21/26

  • Sara S.

    Verified purchase

    Reviewed 2/1/26, United States.

    I’m very satisfied with my Dell laptop. It offers excellent performance, a sleek design, and a high-quality display. The system runs smoothly, and the keyboard and trackpad are comfortable for long use.

    Condition

    Excellent

    Purchased

    1/17/26

  • Shadrack M.

    Verified purchase

    Reviewed 11/12/25, United States.

    I ordered a refurbished iphone 12 plain in good condition from back market and lemme tell you guys the device was better than good. Practically brand new, works perfectly

    Condition

    Good

    Purchased

    10/25/25

  • Emmanuella A.

    Verified purchase

    Reviewed 10/1/25, United States.

    I was so skeptical about ordering from Back Market, but baby let me tell you! I wasn’t expecting what I got at all! I ordered a MacBook Pro 2020 in “Good” condition, but it came in Excellent and honestly feels brand new. No scratches, no dents, nothing at all. I feel so lucky right now. Thank you so much, Back Market. Shout out to my supplier! my order we came in fast. you definitely gained a loyal customer. I’ll 100% be ordering more in the future!

    Condition

    Good

    Purchased

    9/28/25

  • Kieya W.

    Verified purchase

    Reviewed 9/10/25, United States.

    My IPhone 12 mini came in perfect condition, although, I ordered in Fair condition it came perfect, which I loved. The seller upkept this phone. It was carefully wrapped in bubble wrap, and came within two days. The phone also came with a charger, so I didn't have to buy one. I will be ordering again maybe a laptop or another phone.

    Condition

    Fair

    Purchased

    9/6/25

  • Lorialys V.

    Verified purchase

    Reviewed 9/10/25, United States.

    The condition was stated as Fair, but the computer looked brand new! I got the MacBook Pro initially for running Adobe Creative Cloud, and it runs everything super smooth with no problems. I also use it for casually watching animes and the graphics are truly insane. Would highly recommend snatching one up during a deal!

    Condition

    Fair

    Purchased

    8/24/25

  • Tosha H.

    Verified purchase

    Reviewed 9/3/25, United States.

    Well I bought a IPhone 14 Pro Max (excellent condition) wouldn’t take out the box for about a week and a half after I received it, was waiting on the case I had bought to come in the mail. I didn’t want anything to happen to it. The last time I had a new iPhone was 2018. So I was really excited to get it! Just let me say that I am so pleasantly impressed by the quality of my iPhone! It looks brand new! Thank you and when it’s time to trade in. I’ll be coming back to y’all!

    Condition

    Excellent

    Purchased

    8/20/25

  • Molly31906 B.

    Verified purchase

    Reviewed 9/3/25, United States.

    I chose excellent condition gen 1 pixel watch, since it was on a sale for around 45 dollars. When it arrived I wasn't expecting a brand new watch in box! It could have been resealed but even if it was, it was definitely convincing enough for me and it works great for my pixel 6a. Thanks!

    Condition

    Excellent

    Purchased

    8/17/25